Salesforce Business Analyst - Senior

CORESPHERE LLC; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

A fast-growing Salesforce Partner is seeking an experienced Senior Salesforce Business Analyst to bridge business and technical teams in delivering Salesforce Public Sector Solutions. The ideal candidate has over 5 years of experience with Salesforce implementations in an Agile environment, strong communication skills, and expertise in data migration. Competitive pay and benefits are offered, including health insurance and 401(k).

Benefits

Competitive Pay

Paid Time Off

Health and Dental

401(k)

Qualifications

• Minimum 5+ years of experience in Business Analyst roles.
• Experience with end-to-end Salesforce implementation.
• Strong analytical skills with attention to detail.

Responsibilities

• Serve as the primary liaison between stakeholders and the technical team.
• Translate business needs into detailed requirements.
• Participate in Agile ceremonies and collaborate with the Scrum team.

Skills

Salesforce platform configuration

Requirements analysis

Stakeholder collaboration

Agile methodologies

Data migration

Communication skills

Education

Bachelor’s degree in Engineering, Computer Science, Business

Tools

JIRA

Confluence

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Position Summary The Senior Salesforce Business Analyst is a critical contributor to the successful delivery of Salesforce initiatives within complex, enterprise-level environments, with a focus on Salesforce Public Sector Solutions (PSS). This role requires exceptional skills in communication, requirements analysis, and stakeholder collaboration to uncover business challenges, assess operations, and design innovative, scalable solutions. Acting as the bridge between business and technical teams, you will translate organizational needs into actionable system capabilities, ensuring alignment with best practices in Salesforce Public Sector Solutions while driving process improvements, compliance, and user adoption.

As a Senior BA, you will lead requirements workshops, create detailed documentation, and collaborate with architects, developers, testers, and project managers to deliver high-quality solutions. You will take ownership of implementation activities, from demos and user acceptance testing (UAT) to training and change management, ensuring stakeholders are informed and engaged throughout the project lifecycle. This position demands a proactive, detail-oriented professional who thrives in dynamic environments, consistently driving excellence and measurable results across Salesforce projects.

Job Responsibilities

• Serve as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle.
• Collaborate with stakeholders to identify business needs, translate them into detailed, actionable requirements, and document these as high-quality User Stories, Use Cases, or Business Requirements.
• Evaluate existing workflows as-is, identify inefficiencies, and recommend optimizations to enhance business performance.
• Participate in Agile ceremonies, including daily Scrums, Sprint Planning, Sprint Reviews, and Retrospectives.
• Work closely with the Scrum Team to groom user stories, support sprint execution, identify and resolve team impediments, and ensure the quality of deliverables.
• Define data migration requirements, map source fields to Salesforce objects, and establish business rules for cleansing, transformation, and validation.
• Collaborate with stakeholders, SMEs, and technical teams to ensure data migration scope, quality standards, and acceptance criteria are met.
• Support testing, mock runs, and post-migration validation while providing governance recommendations for ongoing data integrity.
• Create Test Plans and Test Cases, conduct solution testing, and facilitate UAT sessions with stakeholders, incorporating feedback through enhancements and bug fixes.
• Develop training guides and lead training sessions for end-users to ensure successful adoption of Salesforce solutions.
• Take ownership of new Salesforce product implementations, becoming a Subject Matter Expert (SME) to configure, demo, and train users effectively.
• Collaborate with project managers to maintain clear and consistent communication with clients and stakeholders, aligning expectations and ensuring successful project outcomes.

Required Skills and Experience

• Bachelor’s degree in Engineering, Computer Science, Business, or comparable discipline.
• Minimum 5+ years of experience as a Business Analyst with end-to-end Salesforce implementation experience.
• Minimum 5+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment.
• Minimum 5 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps.
• Salesforce Public-Sector (PSS) domain expertise is highly preferred.
• Experience conducting simple to complex Project Demos and Sprint Demos.
• Experience working in JIRA, Confluence, or other Agile project management tools.
• Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucidchart, SharePoint.
• Excellent interpersonal, listening, oral, and written communication skills.
• Strong analytical skills with accuracy and attention to detail.
• Ability to manage multiple tasks in a team-based environment.
• Experience working with sandbox and production environments.
• Demonstrated adherence to Salesforce.com best practices.

Preferred Skills and/or Experience

• Salesforce Administration Certificate is required
• Salesforce Business Analyst Certification is desirable
• Salesforce Public Sector Consultant certification is highly desirable.

Security Clearance

Candidate must be authorized to work in the United States and able to pass a Federal Public Trust background check.

Travel requirements

None

Interviews

CoreSphere will be confirming each applicant’s identity prior to our interview process. We will ask you to send an official US Government issued Photo ID with scrubbed out privacy information.

Company Overview

CoreSphere, LLC is a fast-growing Salesforce Summit Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, CRM, Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration.

Benefits

• Competitive Pay
• Paid Time Off
• Sick Leave
• Public Holidays
• STD/LTD
• Health and Dental
• 401(k)

Employment at CoreSphere is contingent upon clear and clean results of a thorough background check. CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person\'s race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.

This position requires US Citizenship. Are you a US Citizen?

List all active Salesforce Certifications.

Please describe your Salesforce Public Sector (PSS), experience.

Please describe your experience with Data Migration.