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Salesforce Business Analyst (Contract-to-Hire, Part-Time)

Freddie Mac

United States

Remote

USD 60,000 - 80,000

Part time

Today
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Job summary

A leading company is seeking a Salesforce Business Analyst (BA) for a part-time, contract-to-hire opportunity. This role requires acting as a liaison between stakeholders and technical teams, optimizing Salesforce processes, and supporting user training. Flexibility is provided in a remote environment during EST hours, with potential for full-time positions based on business needs.

Benefits

Flexible hours
Remote work

Qualifications

  • Proven experience as a Salesforce Business Analyst or in a similar role.
  • Strong understanding of Salesforce Sales Cloud and Service Cloud.
  • Ability to elicit, document, and translate business needs into technical requirements.

Responsibilities

  • Act as a bridge between business stakeholders, Salesforce admins, and technical teams.
  • Gather and document business requirements, translating them into Salesforce solutions.
  • Analyze existing Salesforce processes and recommend improvements.

Skills

Communication
Collaboration
Analytical skills

Job description

Location: Remote (US & Canada)
Start Date: Targeting April 1st
Duration: 6+ months (Potential for Full-Time)
Hours: Minimum 10 hours per week (up to 20-30 hours based on need)
Time Zone: Must be available during EST working hours
Travel: Not required
About the Role:

We are looking for a Salesforce Business Analyst (BA) to support a growing Salesforce team for a North American organization. This part-time, contract-to-hire opportunity offers flexibility while providing meaningful contributions to Salesforce owners and admins. As a key liaison between business stakeholders and technical teams, you will help optimize Salesforce processes, ensure best practices, and enhance user adoption.
Key Responsibilities:
  • Act as a bridge between business stakeholders, Salesforce admins, and technical teams.
  • Gather and document business requirements, translating them into Salesforce solutions.
  • Analyze existing Salesforce processes and recommend improvements.
  • Support Salesforce configuration changes (flows, reports, dashboards, etc.).
  • Assist with user training, documentation, and change management.
  • Work with cross-functional teams across the US and Canada in a remote capacity.
  • Ensure solutions align with business goals and Salesforce best practices.
  • Collaborate in an EST time zone working environment.
Requirements:
  • Proven experience as a Salesforce Business Analyst or in a similar role.
  • Strong understanding of Salesforce Sales Cloud and Service Cloud.
  • Ability to elicit, document, and translate business needs into technical requirements.
  • Experience supporting Salesforce admins and stakeholders.
  • Excellent communication and collaboration skills in a remote setting.
  • Ability to work a minimum of 10 hours per week, with potential for 20-30 hours per week based on project needs.
Bonus Skills (Nice to Have):
  • Experience with Salesforce Marketing Cloud is a strong asset.
  • Familiarity with Salesforce integrations and data management best practices.
  • Salesforce certifications (e.g., Certified Business Analyst, Administrator, or Consultant).

This role has the potential to grow into a full-time position, depending on business needs. If you are a proactive, analytical, and collaborative Salesforce BA looking for a flexible remote opportunity, we'd love to hear from you!

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