Salesforce Business Analyst and Tester

General Dynamics - IT; United States; Remote; USD 76,000 - 104,000; Full time

Job summary

A prominent IT services company is seeking a Systems Analyst Senior to work remotely, focusing on improving systems for healthcare agencies. The ideal candidate has extensive experience with Salesforce, business processes, and testing, along with strong analytical and interpersonal skills. This position offers a full-flex work week and opportunities for professional growth, including a competitive salary range of $76,500 - $103,500.

Benefits

401K with company match

Comprehensive health and wellness packages

Paid vacation and holidays

Qualifications

• 3+ years of experience working with business processes and testing.
• 3+ years of hands-on experience as a Salesforce Business Analyst.
• Experience writing functional test cases and performing software quality tests.

Responsibilities

• Analyzing and documenting system and business processes.
• Facilitating customer-facing meetings for requirements.
• Conducting functional and automated testing.

Skills

Experience with business processes

Salesforce Business Analyst

Agile environment

Writing functional test cases

Interpersonal skills

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

SharePoint

Confluence

Job description

Systems Analyst Senior

Transform technology into opportunity as a Systems Analyst Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Analyst Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Analyst (Business Analyst/Tester) joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities.

HOW A SYSTEMS ANALYST SENIOR WILL MAKE AN IMPACT

• Analyzing, documenting, and communicating system and business processes
• Facilitating and participating in customer-facing meetings for requirements, solicitation discussions and user acceptance testing
• Conducting software presentations and providing technical support to customers
• Documenting business, system, and reporting requirements specifications which includes assumptions, risks, system workflows, error validation messaging, data design, and security impact
• Conducting peer reviews of system documentation which includes requirements, user guides, and email templates
• Verifying completion of requirements with the customer by ensuring expectations are appropriately met
• Understanding requirements and translating them into test solutions in the Salesforce environment.
• Creating Test Scenarios, assisting in defining the acceptance criteria for the requirements, Test Cases/Script, Defect lifecycle management, and other activities involved in the QA lifecycle.
• Conducting peer reviews of test cases.
• Performing functional, automated, regression and smoke testing
• Creating the test data needed for test execution activities.
• Providing additional support and guidance to clients during the user acceptance phase
• Ensuring high-quality deliveries of code through the development and maintenance of test cases, for initial validation of new features as well as for existing features updated due to requirements/environmental changes.
• Working with stakeholders and the project team to prioritize the backlog
• Participating in the product increment planning.
• Participating in daily scrums with the project team for tracking progress in the sprint

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor’s degree, preferably in Computer Science, Information Systems, Communications, or Computer Engineering, and/or equivalent experience
• Required Experience: 3+ years of experience working with business processes and testing
• 3+ years of experience capturing requirements
• 3+ years of hands-on experience as a Salesforce Business Analyst and/or Salesforce Consultant.
• 3+ or more years of business processes and business analysis experience in a system engineering or software application environment
• Experience with salesforce and/or other Customer Relationship Management (CRM) software application
• Experience working and understanding large, complex Salesforce projects, with proficiency in navigating Salesforce and comprehensive understanding of Salesforce terminology.
• Experience writing functional test cases and performing software quality tests
• Experience working in a Scrum and/or SAFe Agile environment
• Candidate must have lived in the United States at least three (3) out of the last five (5) years

PREFERRED SKILLS:

• Experience working with the Centers for Medicare & Medicaid Services (CMS) and/or health insurance/heath care experience
• Certified SAFe Agilist, SAFe Practitioner or Scrum Master
• 3+ years of experience using JIRA, SharePoint and Confluence
• Strong interpersonal skills to collaborate with customers and internal cross-functional teams
• Superior written and oral communication skills
• Ability to understand and manage customer expectations and software implementation methodology
• Ability to prioritize and work on multiple projects at the same time
• Excellent analytical skills, including the ability to integrate information from multiple sources
• Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority
• Must have the capacity to understand the QA processes and work in the software environment

Candidate must be able to obtain Public Trust clearance

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $76,500 - $103,500.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans