Salesforce Business Analyst

The College Board; Myrtle Point (OR); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading educational organization is seeking an experienced Business Analyst to work remotely and improve Salesforce solutions. The role involves translating business needs into functional specifications and optimizing Salesforce features. Ideal candidates will have significant experience with Salesforce tools and strong stakeholder management skills. This position offers a competitive salary of up to $120,000 and opportunities for growth.

Benefits

Career advancement opportunities

Supportive work environment

Flexible remote work

Qualifications

• Bachelor’s degree in Information Systems or Business Administration preferred.
• 6-7 years of experience as a Business Analyst, specifically with Salesforce.
• Strong knowledge of Salesforce declarative tools.

Responsibilities

• Partner with stakeholders to document and prioritize requirements for Salesforce solutions.
• Translate business needs into functional specifications and user stories.
• Configure and optimize Salesforce features.

Skills

Salesforce tools knowledge

Stakeholder management

Agile methodology

Education

Bachelor’s degree in Information Systems or Business Administration

Tools

Salesforce

Agile tools

Job description

Employer Industry: Educational Technology

Why consider this job opportunity:

• Salary up to $120,000
• Opportunity for career advancement and growth within a mission-driven organization
• Work remotely from anywhere
• Supportive and collaborative work environment focused on innovative solutions
• Engage in meaningful work that expands educational and career opportunities

What to Expect (Job Responsibilities):

• Partner with business stakeholders to elicit, document, and prioritize requirements for Salesforce solutions
• Translate business needs into functional specifications, user stories, and acceptance criteria
• Configure and optimize Salesforce features, including Flows, Process Builder, validation rules, and reports/dashboards
• Support Sales Cloud, Service Cloud, and Experience Cloud enhancements aligned with evolving program needs
• Conduct user acceptance testing (UAT), training, and change management activities to support adoption

What is Required (Qualifications):

• Bachelor’s degree in Information Systems, Business Administration, or a related field preferred
• Minimum 6–7 years of professional experience as a Business Analyst, with at least 4–5 years working specifically with Salesforce
• Strong knowledge of Salesforce declarative tools, including Flows, Process Builder, validation rules, and reports/dashboards
• Excellent stakeholder management and communication skills, with the ability to bridge business and technical teams
• Experience working in Agile environments, writing user stories, and supporting sprint planning and backlog refinement

How to Stand Out (Preferred Qualifications):

• Familiarity with integration concepts (REST/SOAP APIs, middleware) to support collaboration with technical teams
• Exposure to Salesforce DevOps tools (e.g., Gearset, Copado, Salesforce DX) from a business requirements perspective
• Salesforce Business Analyst or Administrator certification

We are an equal opportunities employer and welcome applications from all qualified candidates.