Salesforce Brand Solutions Specialist

Tribe Wellness; Nashville (TN); Remote; USD 80,000 - 100,000; Full time

Job summary

Une société dynamique spécialisée en santé et bien-être recherche un spécialiste des solutions Salesforce. En tant que héros de Salesforce, vous serez la clé pour améliorer les expériences des utilisateurs internes et clients tout en garantissant l'efficacité des processus. Vous aurez un impact direct sur la satisfaction des utilisateurs et la performance des ventes. Rejoignez une équipe passionnée qui valorise vos contributions et votre croissance professionnelle.

Benefits

Quartiers généraux au Texas

Formation et soutien continu

Qualifications

• Certification Salesforce Platform App Builder.
• Compréhension de base des intégrations Salesforce (API, webhooks).
• Expérience avec Vonage est un plus.

Responsibilities

• Gérer tous les processus Salesforce quotidiens et les tickets.
• Former et soutenir les utilisateurs internes et clients sur les processus Salesforce.
• Collaborer avec l'équipe technique pour concevoir des solutions.

Skills

Communication

Problem Solving

Organization

Education

Salesforce Platform App Builder Certification

Job description

Tribe Wellness Salesspecializes in outbound sales for health and wellness brands. We combine the health and wellnessmessaging of our strategic partnerswith our decades ofsales expertise to build revenue generating machines for the health and wellness industry's most important brands.

Join Tribe Wellness Sales as a Salesforce Brand Solutions Specialist

Be the Hero Who Helps Teams Thrive

Hey there — I’m Tatum Thomas, Chief Technology Officer of Tribe Wellness Sales, Inc., based in Austin, TX. I’m hiring a Salesforce Brand Solutions Specialist to join our full-time, 40-hour-a-week remote team.

This isn’t just a job. It’s your chance to be the person our internal teams and clients trust to make Salesforce work seamlessly — so they can do what they do best : deliver wellness products that change lives.

If you love solving problems, making systems run smoother, and helping people get more out of the tools they use every day, this is your moment to shine.

The Problem We’re Solving

At Tribe Wellness Sales, we power health & wellness brands with customized Salesforce experiences that drive sales and customer satisfaction.

But here’s the challenge : without a proactive Salesforce Brand Solutions Specialist , inefficiencies creep in — onboarding slows down, users get stuck, and sales opportunities get lost. Internal teams get frustrated, clients lose trust, and customers miss out.

That’s where you come in. You’re the hero who keeps Salesforce humming across multiple brands, ensuring internal users and client users have the tools and guidance they need to succeed.

Your Role in the Story

Picture this : you’re logging in from home, Monday through Friday, 8 AM–4 PM CST. You own the Salesforce experience for one or more of our client brands — and for the internal Tribe Wellness team members who sell and support those brands.

You’ll handle a variety of tickets :

Quick updates (permissions, profiles, fields)

Process fixes

Feature request triage and solution shaping

User coaching and training

Brand onboarding configuration

Data validation and cross-system coordination

You’ll be the go-to Salesforce expert for your assigned brands. You’ll understand their sales processes deeply, help configure and maintain brand-specific Salesforce components, and collaborate with me and our technical team on improvements.

When a request comes in, you won’t just "click buttons" — you’ll think critically, ask smart questions, and help shape solutions that scale.

Here’s What You’ll Do

Own It :

Manage all day-to-day Salesforce processes and tickets for your assigned brands and internal teams.

Solve It :

Use your ticketing system experience (Jira, Service Cloud, Zendesk) to resolve issues quickly and thoughtfully — earning quarterly bonuses tied to your ticket resolution performance.

Guide It :

Train and support both internal users and client users on correct Salesforce processes, reports, and tools.

Shape It :

Collaborate with me and our developers to investigate feature requests, contribute ideas, and help design Salesforce solutions that fit each brand’s needs.

Build It :

Help configure Salesforce for new brands — profiles, roles, record types, price books, products, and integration touchpoints — ensuring smooth onboarding and a great user experience.

Who You Are

You’re a Salesforce-savvy problem solver who loves making systems work better. You think in terms of process, not just configuration. You take ownership, stay organized, and communicate clearly. You love helping people succeed with technology — whether that means solving a bug, clarifying a process, or shaping a new feature.

You thrive in a remote-first, fast-moving environment. You’re not afraid to ask questions, take initiative, and suggest better ways of doing things.

Most of your day will involve working with internal employees and managers who operate Salesforce daily to manage sales and opportunities — but you’ll also support client users where needed.

Must-Haves

Certifications :

Salesforce Platform App Builder Certification

Experience :

Basic understanding of Salesforce integrations (APIs, webhooks, etc.)

Vonage experience is a plus

Skills :

Stellar communication and collaboration — comfortable supporting both internal and client users

Organized and detail-oriented — able to manage multiple brands and process nuances

Proactive problem solver — loves finding and fixing inefficiencies

Process thinker — enjoys building scalable solutions

Comfortable presenting ideas to leadership (you’ll work directly with me on solution design)

Reliable 20,000+ Octane Speed internet

Fast computer

Zoom-ready headset

Schedule :

Monday–Friday, 8 AM–4 PM CST

40 hours / week

Mindset :

High agency — you take ownership and initiative

Resourceful — you figure things out and drive progress

Passionate about technology and helping people succeed

Why This Matters

Without you, internal users struggle, client users get frustrated, and customers miss out on great wellness products.

With you in this role? You’ll be the linchpin that helps our brands scale, our sales teams thrive, and our clients succeed — backed by a supportive, mission-driven team that wants to see you grow.

You’ll earn your hourly payplus quarterly performance bonuses — and you’ll build a Salesforce career that will set you apart.

Let’s Make It Happen

Ready to step up and be the Salesforce hero our internal teams and clients need?

Apply now — bring your passion, skills, and curiosity. We’ll provide the training and support to help you thrive.

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Brand Specialist • Nashville, Tennessee, .US