Salesforce BA

krg technology inc; Tempe (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology solutions firm in Tempe, Arizona is seeking an experienced Business Systems Analyst to act as a liaison between client areas and technical teams. The ideal candidate has over 7 years of experience in business systems analysis, strong expertise in Salesforce, and is well-versed in Agile methodologies. Responsibilities include evaluating systems and developing cost-effective procedures while ensuring business requirements are met. Join our dynamic team and help drive delivery transformation in a fast-paced environment.

Qualifications

• 7+ years of business systems analysis or design experience.
• Experience with Salesforce is required.
• Strong attention to detail and adaptability.

Responsibilities

• Liaise between client area and technical organization.
• Evaluate and develop cost-effective systems and procedures.
• Lead process discovery and user story creation.

Skills

Business systems analysis experience

Salesforce expertise

Data modeling tools experience (Visio, SQL)

Strong analytical skills

Flexibility and adaptability

Tools

Visio

SQL DB tools

Enterprise Architect

Job description

Qualifications

• 7+ years of business systems analysis experience, business systems design experience, or a combination of both
• Experience with Salesforce is required
• Hands on experience in data modelling tools (i.e. Visio, Enterprise Architect, SQL DB tools, etc)
• Strong desire to learn; Flexibility and adaptability in a fast paced environment.
• Strong attention to detail, self-motivated, ability to work directly with the business users on different levels

Responsibilities

• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Partner with technology and front‑end development to ensure vision and requirements are met, while adjusting to challenges as they arise.
• Monitor key performance indicators and support strategies to achieve the goals of the program.
• Work with project teams through integration discovery and scoping phases of their implementation projects.
• Help drive delivery transformation and acceleration through Agile development and continuous improvement practices.
• Lead process discovery, user story creation and backlog grooming sessions with cross functional stakeholder groups.
• Partner with User Acceptance Testing team to ensure appropriate business scenarios are identified and scripted; and defects are identified and prioritized.

Desired Qualifications

• Experience with enterprise applications (specifically Salesforce being one of the applications)
• Ability to navigate complex business relationships
• Ability to manage multiple project and process implementations
• Ability to operate effectively in a geographically dispersed organization
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
• Ability to negotiate, influence, and collaborate to build successful relationships
• Functional knowledge of Sales and Support business processes
• Strong analytical skills -- SQL skills when analysis requires data research.
• Thorough understanding of SDLC and project lifecycle methodology
• Experience in Financial industry (Wholesale banking - Commercial and Corporate banking)
• Experience with Agile software development methodologies.

Additional Information

All your information will be kept confidential according to EEO guidelines.