Salesforce Architect - R01550975

Brillio; Seattle (WA); On-site; USD 116,000 - 202,000; Full time

Job summary

A leading technology service provider is seeking a Salesforce Architect in Seattle to enhance digital experiences and client satisfaction. The role entails extensive client engagement, strategic Salesforce solutioning, and development of growth strategies. Ideal candidates will have deep Salesforce ecosystem knowledge and experience in government or public sector implementations.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 15+ years of experience in Salesforce ecosystem.
• 7+ years in a customer facing, pre-sales/solution architect role.
• 3+ years of delivery leadership experience.
• Experience with at least 1 industry cloud solution.

Responsibilities

• Develop and implement Salesforce growth strategies aligned with company objectives.
• Oversee strategies to acquire new customers and grow existing accounts.
• Provide technical oversight for Salesforce solutions, ensuring quality and adherence to best practices.

Skills

Customer Advocacy

Big Picture Thinking

Execution with Pace

Owner's Mindset

Innovation Ethos

Winning Through Teams

Education

Salesforce Application Architect certification

Salesforce System Architect certification

Sales Cloud Consultant certification

Service Cloud Consultant certification

Revenue Cloud Consultant certification

AI Data Cloud Consultant certification

Job description

Join to apply for the Salesforce Architect - R01550975 role at Brillio

Join to apply for the Salesforce Architect - R01550975 role at Brillio

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

Role: Salesforce Architect

Location: Seattle, WA (Onsite)

Brillio is looking for a Salesforce Architect for our top Accounts to spearhead the evolution of our digital experiences. In this pivotal role, you will be a Salesforce eco-system subject matter expert, new business pursuits, asset development, complex solutioning, shaping up the sales & delivery and will provide thought leadership. You should have extensive implementation experience in public sector, Federal/State Government, or Department of Defense, needs to handhold the client and be a SME in this area. You will collaborate closely with diverse cross-functional global teams and be a bridge between sales, delivery and our clients. The ideal candidate will have deep experience in the Salesforce ecosystem and able to craft extraordinary digital experiences while also being customer facing and adding substantial business value.

Practitioner should engage with clients, participate in alliance and community forums, and shape solutioning for Salesforce led engagements, while also being partially billable on key strategic engagements.

Key Responsibilities:

• Develop and implement Salesforce eco-system growth strategies that align with the company’s overall objectives.
• Extensive implementation experience in public sector, Federal/State Government, or Department of Defense, needs to handhold the client and be a SME in this area.
• Identify new market Salesforce opportunities and lead market research efforts to understand trends, customer needs, and competitive positioning for the assigned Account.
• Collaborate with verticals and cross practices to ensure alignment and execution of Salesforce eco-system growth initiatives.
• Develop client relation and be a trusted advisor.
• Develop and oversee strategies to acquire new customers, grow existing account and retain existing ones.
• Enhance customer experience and satisfaction to drive loyalty and repeat business.
• Work closely with engineering and practice teams to create and launch new capabilities or services that meet market demands and drive growth.
• Explore and execute plans for entering new geographical markets or industry segments. Build partnerships and alliances that support market entry and expansion efforts.
• Strengthen the company’s brand presence and reputation in the market and oversee marketing and communication strategies to ensure consistent and impactful messaging.
• Engage with key stakeholders, including customers, and client partners, to communicate growth plans and results.
• Provide thought leadership and technical oversight for Salesforce eco-system solutions such as architect and design scalable and secure Salesforce solutions, ensure the technical integrity and quality of the Salesforce implementation, conduct solution reviews and ensure adherence to best practices, guide team to resolve technical issues and challenges.
• Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the Salesforce team.
• Oversee the design and architecture of large-scale, complex systems, ensuring they meet performance, scalability, and reliability requirements.
• Ensure that engineering practices adhere to the highest standards of quality, security, and maintainability.
• Advocate for the adoption of new technologies and methodologies within the organization and the industry.
• Represent the company at industry conferences, workshops, and other public forums, sharing insights and contributing to the broader technical community.
• Own couple of large multi cloud (end-end from presales to delivery led growth)
• Lead contract negotiations, renewals, and discussions around pricing, ensuring favorable outcomes for both the client and the company.
  
  

Qualifications:

• 15+ years of experience in Salesforce ecosystem
• 7+ years of experience in a customer facing, pre-sales / solution architect, revenue generating role
• 3+ years of delivery leadership experience, 2+ year of experience building and managing relationships with key partners and alliances like Salesforce.
• Salesforce architect and business analyst certifications preferred – one of the following: Salesforce Application Architect, Salesforce System Architect, Sales Cloud Consultant, Service Cloud Consultant, Revenue Cloud Consultant, AI Data Cloud Consultant
• Should have worked on at-least 1 industry cloud solution (Communication Cloud)
• Should be open for coordinating with offshore delivery teams during India friendly hours.
  
  

Candidates should demonstrate the below listed critical leadership qualities:

• Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
• Owner’s Mindset - Is passionate about Brillio’s business, deeply committed to its success and makes decisions that are in the best interest of the firm.
• Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.
• Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
• Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
• Winning Through Teams - Enables a culture of collaboration and empowers teams to "raise their game” in order to create a winning formula.
  
  

Why should you apply for this role?

• Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.
  
  

Equal Employment Opportunity Declaration

• Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
  
  

Know what it’s like to work and grow at Brillio: Click here

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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