Salesforce Architect/ Manager

Virtualan Software, LLC; Charlotte (NC); On-site; USD 180,000 - 260,000; Full time

Job summary

Virtualan Software, LLC is seeking a Senior Salesforce Architect to lead strategic platform initiatives and multi-year roadmaps. You will drive migration to Revenue Cloud, define data models, and oversee integrations and governance across the Salesforce ecosystem.

As a hands-on leader, you will mentor administrators, manage a diverse team, and partner with security and executives to optimize cost, risk, and opportunities.

Qualifications

• Bachelor's degree or equivalent experience.
• 10+ years Salesforce platform experience in architecture/lead design roles.
• 2+ years leading a team or similar leadership capacity.
• Experience integrating acquired companies/new business units into Salesforce.
• Hands-on with Salesforce CPQ including amendment/renewal logic and Revenue Cloud.
• Proven ability to architect and administer complex Salesforce environments.
• Excellent communication with stakeholders at all levels, from users to executives.

Responsibilities

• Lead the architecture and migration planning to Revenue Cloud with minimal business disruption.
• Own the Salesforce platform roadmap and align investments with business outcomes.
• Evaluate build vs buy/configure options and select AppExchange solutions and partners.
• Own integrations and data architecture across upstream/downstream systems.
• Onboard acquisitions and new units onto Salesforce with migration planning.
• Establish standards, governance, and manage technical debt backlog.
• Serve as design authority for major platform changes and deployment pipelines.
• Lead release and DevOps strategy including source control and environments.
• Translate roadmap changes into actionable business plans and advise on costs/risks.
• Partner with Information Security on security architecture and audits.
• Mentor administrators and grow the platform capacity as the company scales.
• Manage external partners and ensure delivery meets internal standards.
• Communicate roadmap, progress, risks, and resourcing to executives.

Skills

Leadership

Communication

Architecture

Data integration

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Technology, Mathematics, or related field

Tools

Salesforce CPQ

Revenue Cloud

AppExchange

Job description

Location: Piscataway, NJ or Charlotte, NC

Responsibilities

Strategic & Architectural Leadership

• Lead the architecture and delivery of the migration to Revenue Cloud, including target-state revenue process design, product and pricing models, data migration, and a phased implementation plan that avoids business disruption mid-quarter.
• Own the multi-year Salesforce platform roadmap, aligning platform investments with business outcomes and sequencing initiatives according to company strategy.
• Develop and defend build-versus-buy and build-versus-configure recommendations, including the assessment and selection of AppExchange solutions and implementation partners.
• Own integrations and data architecture across upstream and downstream systems, including integration patterns, middleware strategy, master data management, and data governance.
• Lead the architectural onboarding of acquisitions and new business units onto the Salesforce platform by assessing acquired environments, defining the target state, and planning migration, consolidation, and data conversion.
• Establish and enforce architectural standards, design patterns, and governance practices to ensure consistent decision-making as the number of stakeholders increases.
• Serve as the design authority for significant platform changes, reviewing solution designs prior to development and maintaining an explicit, prioritized technical debt backlog.
• Own the release and DevOps strategy, including source control, environment and sandbox management, and deployment pipelines.
• Translate Salesforce roadmap changes—including new releases, retiring features, and licensing model changes—into actionable plans for the business, advising leadership on associated costs, risks, and opportunities.
• Partner closely with Information Security on platform security architecture, access model design, and audit and compliance requirements.
• Lead, develop, and retain a team of administrators while building the business case for additional platform capacity as the organization grows.
• Manage the team directly, including conducting regular one‑on‑ones, setting goals, completing performance reviews, and maintaining individual career development plans.
• Maintain accountability for reliable platform operations, including production incidents, integration failure triage, scheduled job and Flow error monitoring, and the lifecycle management of certificates, credentials, and Connected Apps.
• Establish the team’s operating practices, including intake, prioritization, estimation, documentation, peer review, and definition of done.
• Own capacity planning and prioritization, negotiating scope and sequencing with stakeholders across departments while making trade‑offs explicit.
• Mentor the team in Salesforce architecture and technical craft, raising the technical bar through design reviews and pairing rather than taking on the work personally.
• Manage relationships with implementation partners, contractors, and Salesforce account and support teams, ensuring external delivery meets the same standards as internal work.
• Represent the Salesforce team to executive stakeholders, communicating roadmap, progress, risks, and resourcing requirements.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Mathematics, a related field, or equivalent experience.
• Minimum of 10 years of Salesforce platform experience, including experience in an architecture or lead solution design capacity.
• Minimum of 2 years of experience leading a team, managing direct reports, or in a similar leadership capacity.
• Experience integrating acquired companies or new business units into an existing Salesforce instance.
• Hands‑on experience with Salesforce CPQ internals, including amendment and renewal logic, subscription pricing, and the quote‑to‑order data model, as well as experience with Revenue Cloud (RLM / Revenue Cloud Advanced).
• Proven experience architecting and administering complex Salesforce environments with multiple integrations.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels, from end users to executives.