Salesforce Architect

Advent Global Solutions; Sunnyvale (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech solutions company is seeking a Salesforce Architect to join their team in Sunnyvale, CA. The ideal candidate will have strong expertise in Salesforce configurations, experience in client interactions, and the ability to facilitate requirement workshops. Responsibilities include mapping client requirements to SFDC functionality, assisting in pre-sales activities, and collaborating with project managers to ensure alignment with business objectives. This position promises a dynamic work environment with opportunities for professional growth.

Qualifications

• Hands-on experience with business process mapping.
• Deep knowledge of Sales Cloud, Service Cloud, and Salesforce ecosystem.
• Strong ability to analyze and identify gaps in requirements.

Responsibilities

• Assist in pre-Sales activities by mapping client requirements to SFDC functionality.
• Run requirement workshops with customers and build consensus.
• Liaise with Project Managers to ensure alignment of technical solutions.

Skills

Salesforce configurations

Business process mapping

Sales Cloud knowledge

Service Cloud features

Excellent presentation skills

Client interaction

Education

BTech/BE (Computer Science/Information Technology) /MCA/MBA

Job description

Advent is a systems, solutions , product and services company with approximately 1000+ people serving customers and creating opportunities across the globe.

Job Description

Job Title: Salesforce Architect

Location: Sunnyvale, CA

JOB DESCRIPTION:

Required Skills/Experience

• BTech/BE (Computer Science/Information Technology) /MCA/MBA.
• Hands-on experience on business process mapping.
• Understanding of overall SFDC architecture & landscape. Good understanding of Salesforce configurations.
• Business requirement gathering, client interaction, analyzing the business requirement, mapping them to Salesforce product testing and features.
• Assist in pre-Sales activities by mapping the client/RFP requirements to SFDC Functionality and develop scope, effort estimates, resource plans, and implementation timelines.
• Deep knowledge of Sales Cloud, Service Cloud, Communities and Salesforce ecosystem. Extensive experience in CTI, Service Cloud features Knowledge Management, Live Agent, Entitlements.
• Strong ability to demonstrate business benefits and value to the customer of a technical solution
• Excellent presentation and demonstration skills.
• Requirement scoping, functional analysis, technology solution design, effort & cost estimation, proposal presentation, client presentations and cross functional collaboration.
• Analyze and identify gaps in functional/business requirements and be able to effectively communicate with both business and functional analysts on the same.
• Ability to run requirement workshops with the customer and build consensus during a conversation.
• Liaison with other Project Managers of the customer to coordinate work effort between analysis, development, architecture, operations, release management, and quality assurance teams, and coordinate with Marlabs offshore delivery team to ensuring alignment of technical solutions to business objectives and priorities.

Additional Information

All your information will be kept confidential according to EEO guidelines.