Salesforce and AI Program Manager

The HT Group; Austin (TX); Remote; USD 77,000 - 130,000; Full time

Job summary

A leading global SaaS organization is seeking an experienced Salesforce Program Manager to spearhead a crucial Salesforce transformation. This contract role will involve directing program leadership, executive partnerships, and managing significant AI integration initiatives within a dynamic environment, offering the opportunity to impact strategic business outcomes.

Qualifications

• 15+ years of enterprise program/project management experience.
• 8+ years focused on Salesforce transformations.
• Experience with AI/ML product or platform initiatives.

Responsibilities

• Own and manage delivery of Salesforce-related projects.
• Operate as an executive partnership with clear program visibility.
• Align internal stakeholders and external vendors for cohesive delivery.

Skills

Communication

Stakeholder Management

Vendor Oversight

Education

PMP Certification

Certified Scrum Master (CSM)

Salesforce Admin Certification

Tools

Sales Cloud

Service Cloud

CPQ

Pardot

NetSuite

Job description

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Job Title: Salesforce Program Manager
Location: Remote (with occasional travel as needed)
Type: Contract (6–12 months) with potential for full-time
Client Industry: SaaS / Global Technology
Reports to: VP of Business Transformation / CIO
Start Date: Late June / Early July 2025

Overview:
Our client—a global SaaS organization undergoing a high-stakes Salesforce transformation—is seeking a seasoned Salesforce Program Manager to lead and coordinate multiple workstreams as the client-side owner during a major implementation. This individual will serve as the strategic right-hand to the CIO, manage the full Salesforce roadmap, and help steer early AI integration initiatives. This role requires a blend of technical program management, executive communication, agile governance, and strategic thinking.

Key Responsibilities:

• Program Leadership:
  Own and manage the delivery of all Salesforce-related projects, acting as the lead coordinator across multiple teams (internal and vendor) during a Big Four-led implementation.
• Executive Partnership:
  Operate as an extension of the executive team (CIO/VP level), providing clear visibility into program health, risks, and alignment with strategic business objectives.
• AI Roadmap Support:
  Partner with development leadership to frame, guide, and manage initiatives around embedded AI use cases, custom LLM/bot capabilities, and third-party AI application evaluations. Provide strategic support to leadership through meeting orchestration, roadmap planning, cross-department communication, and executive-level presentation preparation.
• Cross-Functional Coordination:
  Align internal stakeholders (Product, Engineering, Operations, Legal, etc.) with system integrators and external vendors to ensure cohesive delivery.

Required Experience:

• 15+ years of enterprise program/project management experience, with a minimum of 8+ years focused on Salesforce transformations
• Deep experience managing global teams, including India-based development and support staff
• Hands-on familiarity with Sales Cloud, Service Cloud, CPQ, Pardot, and NetSuite or ERP integration
• Demonstrated ability to manage cross-functional teams across matrixed organizations
• Experience supporting or leading AI/ML product or platform initiatives, including embedded or third-party AI solutions
• Proven success operating in fast-paced SaaS environments
• Strong communication, stakeholder management, and vendor oversight skills
• Certifications such as PMP, Certified Scrum Master (CSM), or Salesforce Admin are highly preferred

Preferred Attributes:

• Background in a SaaS or technology-first organization
• Ability to act as a thought partner to senior executives and internal IT teams
• Comfortable wearing multiple hats in a scaling enterprise, with evolving structures
• Experience working within organizations undergoing digital transformation or M&A activity
• Familiarity with legal/procurement-led contracting processes

Contract Details:

• Target Start: End of June 2025
• Initial Term: 6–12 months
• Work Mode: Primarily remote; some availability during Central or Eastern U.S. business hours expected
• Pay Rate Range: TBD (based on proposal and candidate profile)

How to Apply:
Submit a resume and summary of relevant Salesforce and AI-related experience. Priority will be given to candidates with proven experience interfacing with both executive leadership and global delivery teams

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Business Consulting and Services, and Industrial Machinery Manufacturing

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