Salesforce Analytics & Dashboards Intern

CNH Industrial Group; Racine (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Housing support

Mentorship program

Networking events

Job summary

CNH Industrial in Racine, Wisconsin, invites you to join as a Salesforce CRM Intern. This on-site internship runs May through August, with full-time hours and housing support as part of a competitive program designed to develop your analytics and reporting skills.

You will analyze CRM data, create reports and dashboards, monitor data quality, and collaborate with sales, marketing, service and IT to turn insights into actions. Current students pursuing a degree are encouraged to apply.

Qualifications

• Pursuing at least a Bachelor’s degree.
• Interest in CRM analytics and data storytelling.
• Willingness to work on-site in Racine, WI during internship.

Responsibilities

• Analyze Salesforce data to identify trends, opportunities, and areas for process improvement.
• Create, maintain, and enhance Salesforce reports and dashboards for business stakeholders.
• Monitor CRM data quality and assist with data cleansing, validation, and governance activities.
• Support the collection, analysis, and presentation of key business and user adoption metrics.
• Assist in developing KPI scorecards and executive reporting packages.
• Collaborate with business teams to gather reporting requirements and translate them into actionable dashboards.
• Conduct ad hoc analysis to support strategic initiatives and business decisions.
• Document report definitions, data sources, and business processes.
• Help identify opportunities to improve Salesforce user experience and data capture practices.
• Support user acceptance testing (UAT) and validation of new Salesforce functionality and reports.
• Prepare presentations and summaries to communicate findings and recommendations.

Education

Bachelor's degree

Tools

Salesforce

Job description

CNH Industrial in Racine, Wisconsin, invites you to join as a Salesforce CRM Intern. This on-site internship runs May through August, with full-time hours and housing support as part of a competitive program designed to develop your analytics and reporting skills.

You will analyze CRM data, create reports and dashboards, monitor data quality, and collaborate with sales, marketing, service and IT to turn insights into actions. Current students pursuing a degree are encouraged to apply.