Salesforce Analyst/Admin

CSS Tec; Detroit (MI); Hybrid; USD 98,000 - 110,000; Full time

Job summary

Contemporary Staffing Solutions in Detroit is seeking a Salesforce Analyst/Admin to support critical business operations and system enhancements. This Direct Hire role is hybrid, with onsite preferred four days a week and remote Fridays, and requires a strong combination of platform expertise and collaboration with stakeholders.

Qualifed candidates will bring four+ years of Salesforce admin experience, a Salesforce Certification, and proven ability to design flows, reports, dashboards, and

Qualifications

• Bachelor's degree or equivalent experience.
• At least four years Salesforce administration experience with active Salesforce Administrator Certification.
• Experience building flows, reports, dashboards, and security controls.
• Experience supporting production users, deployments, integrations, and requirements gathering.
• Strong communication, documentation, and problem-solving skills; US citizens or GC required.

Responsibilities

• Oversee configuration, administration, security, access, and upkeep of Salesforce and connected business apps.
• Investigate user concerns and resolve platform issues; coordinate vendor escalations when needed.
• Analyze business needs and translate into scalable solutions, requirements, and process maps.
• Coordinate testing, validation, releases, and changes with stakeholders and project teams.
• Maintain user guides and training materials and prioritize enhancements for ops effectiveness.

Skills

Salesforce Admin

Workflow Automation

Data Analysis

Documentation

Stakeholder Communication

Education

Bachelor's degree

Job description

Job Title: Salesforce Analyst/Admin

Job Overview:

Contemporary Staffing Solutions is seeking a Salesforce Analyst/Admin to join our client in a role that supports key business operations and contributes to important organizational initiatives. Based in Detroit, MI, this Direct Hire opportunity follows a Hybrid work arrangement, with four days Onsite and Fridays Remote. This position will help shape reliable, scalable application solutions while improving the experience of employees who rely on Salesforce and related business applications. The successful candidate will combine hands on platform expertise, thoughtful analysis, clear documentation, and strong partnership skills to support daily operations and future enhancements.

Compensation:

$98,000 to $110,000+ annual salary

Work Schedule:

Monday through Friday, 9:00 a.m. to 5:00 p.m.; Onsite Monday through Thursday and Remote Friday

Key Responsibilities of the Salesforce Analyst/Admin:

• Oversee the configuration, administration, security, access, and ongoing upkeep of Salesforce and connected business applications.
• Deliver responsive application support by investigating user concerns, resolving complex platform and flow issues, tracking outcomes, and coordinating vendor escalations when needed.
• Analyze business needs and convert them into scalable solutions, documented requirements, technical details, process maps, and practical improvement recommendations.
• Coordinate testing, validation, releases, system updates, implementations, and change activities in partnership with business stakeholders and project teams.
• Maintain user guides, knowledge resources, training materials, and application roadmaps while helping prioritize enhancements that improve service and operational effectiveness.

Qualifications and Skills for the Salesforce Analyst/Admin:

• Bachelor’s degree in Computer Science, Business, Information Systems, or a related discipline, or an equivalent combination of education and professional experience.
• At least four years of Salesforce administration or similar enterprise application platform experience, along with an active Salesforce Administrator Certification.
• Demonstrated ability to build and manage flows, custom fields, record types, Lightning pages, reports, dashboards, workflows, automation, security controls, permission sets, groups, and user accounts.
• Practical experience supporting production users and contributing to platform upgrades, testing, deployments, integrations, implementations, requirements gathering, technical documentation, and process analysis.
• Strong analytical, troubleshooting, communication, documentation, customer service, and problem solving abilities; experience with applications supporting leasing, legal, development, construction, property management, commercial real estate, or related functions is preferred. Candidates must be United States citizens or Green Card holders, as visa sponsorship is not available.

Why Join Us?

This opportunity provides hands on ownership of a widely used business platform and regular collaboration with stakeholders, project teams, vendors, and technology partners. You will contribute to meaningful application improvements, strengthen your technical and business analysis capabilities, and help ensure dependable support for essential daily operations.

About Us:

Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.