Salesforce Agentforce Architect

1000 Accenture LLP Company; Chesterbrook (PA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Accenture seeks a Salesforce Architect to design and lead Agentforce/Einstein AI delivery on Salesforce platforms. You will architect end-to-end solutions, guide complex Marketing Cloud projects, and define prompt strategies to ensure accuracy and reduce hallucinations, while building monitoring and evaluation regimes.

The role blends architecture leadership with hands-on delivery and client advisory, requiring strong integration, testing, and DevOps capabilities.

Qualifications

• 6+ years Salesforce Platform experience with hands-on Agentforce/Einstein AI Delivery.
• 2+ years Salesforce Marketing Cloud experience.
• Salesforce Agentforce Specialist Certification held.
• Salesforce Marketing Cloud Developer or Consultant Certification held.
• Bachelor’s degree or equivalent; if associate degree, 6+ years experience.

Responsibilities

• Architect and lead end-to-end Agentforce design and delivery.
• Head complex Marketing Cloud development initiatives from concept to completion.
• Design grounding and prompt strategies; engineer prompts for accuracy and hallucination control.
• Define testing approach and evaluation specs for Agentforce solutions.
• Build logging, monitoring and performance metrics for adoption.
• Serve as technical lead translating business needs into agent solutions for stakeholders.

Skills

Salesforce Platform experience

Agentforce / Einstein AI Delivery

Salesforce Marketing Cloud

Marketing Cloud experience

AI / agent development focus

Education

Bachelor's degree or equivalent (minimum 12 years) work experience

Salesforce Agentforce Specialist Certification

Salesforce Marketing Cloud Developer/Consultant Certification

Tools

Git

JIRA

CI/CD

SFDX

Scratch/dev orgs

Job description

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions. Stronger together! The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients. The value for our clients and our people For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

The Work

The Salesforce Agentforce Architect will architect and lead the design and delivery of AI agent solutions on Salesforce Agentforce. Defines agent architecture and translates business requirements into reliable, governed, production-grade agents. Owns the technical approach for agent build, integration, testing, monitoring, and continuous accuracy tuning.

Key Responsibilities

• Lead Agentforce solution design from discovery through go-live and hypercare, owning the end-to-end technical architecture
• Lead complex Marketing Cloud development projects and technical initiatives from conception to completion
• Design grounding and prompt strategies using Prompt Builder, Data Cloud/RAG, and retrieval patterns; engineer prompts for accuracy and hallucination control
• Establish the testing and evaluation approach - Agentforce Testing Center, evaluation specs, accuracy/regression tuning
• Build interaction logging, monitoring, and performance-tracking to support adoption and continuous improvement
• Design reusable actions, prompt templates, and frameworks to accelerate delivery across use cases
• Serve as technical lead in client engagements, translating business requirements into agent solutions and advising stakeholders on feasibility and scope

This is a hybrid role in Chesterbook, PA and will require 3 days per week in the office. May consider qualified candidates in Orlando, FL.

What you need

• Minimum 6 years of Salesforce Platform experience including hands‑on Agentforce / Einstein AI Delivery
• Minimum 2 years of experience with Salesforce Marketing Cloud
• Salesforce Agentforce Specialist Certification
• Salesforce Marketing Cloud Developer or Consultant Certification
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus Points If

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field
• Strong Salesforce platform development: Apex, LWC, Flow, SOQL, and platform integration (REST/Platform Events)
• Hands‑on Agentforce / Einstein AI: agents, topics, actions, Prompt Builder, Model Builder
• Experience with Data Cloud Knowledge of enterprise architecture patterns and API/integration methodologies
• Proficiency with Git, JIRA, CI/CD, and modern Salesforce DevOps (SFDX, scratch/dev orgs)
• Understanding of AI/ML applications within marketing cloud

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/08/2026.

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

• California $73,800 to $218,800
• Colorado $73,800 to $189,000
• Connecticut $73,800 to $189,000
• District of Columbia $78,500 to $201,300
• Illinois $68,300 to $189,000
• Maine $62,800 to $161,000
• Maryland $73,800 to $189,000
• Massachusetts $73,800 to $201,300
• Minnesota $73,800 to $189,000
• New York $68,300 to $218,800
• New Jersey $78,500 to $218,800
• Ohio $68,300 to $175,000
• Virginia $68,300 to $201,300
• Washington $80,200 to $201,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 [phone] or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affimative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can - when you thrive, we all thrive. Explore your next step at Accenture