Salesforce Administrator (Onsite In OKC)

TEKsystems; Oklahoma City (OK); On-site; USD 106,000 - 130,000; Full time

Job summary

Tulsa Federal Credit Union (TFCU) seeks a Level I-III Salesforce Administrator to own platform administration, configuration, automation, security, reporting, and user support. The role expects proficiency with Flows, security models, data mgmt, integrations, and platform optimization, with Salesforce Financial Services Cloud experience a plus.

Levels I-III progressively increase responsibility, including independent deployments, security governance, and leadership in initiative planning.

Qualifications

• Associate's degree required for Levels I and II.
• Bachelor's degree required for Level III.
• Salesforce Admin Certification required.
• Experience with Salesforce Financial Services Cloud preferred.
• Strong experience with Flows and security models.
• Financial institution experience is preferred.

Responsibilities

• Provides Salesforce user access, configurations, and platform functionality.
• Troubleshoots Salesforce issues incl. data quality and user support.
• Performs configuration updates, deployments, and maintenance.
• Manages user accounts, roles, permissions, and access requests.
• Assists testing enhancements, integrations, and releases.
• Supports data backup, recovery validation, and platform optimization.

Skills

Salesforce Admin Cert

Salesforce Flows

Security models

Data management

Integrations

Platform optimization

Automation

Apex exposure

LWC exposure

MuleSoft/API

Agile/SDLC

Financial Services Cloud

Education

Associate's degree in a technical discipline

Bachelor's degree in MIS or related field

Tools

Apex

Lightning Web Components

MuleSoft

APIs

Job description

Description

level Salesforce Administrator (Level 3) who can own platform administration, configuration, automation, security, reporting, and user support. This person should have strong experience with Flows, security models, data management, integrations, and platform optimization. They will partner with business stakeholders, lead enhancement projects, drive adoption, and provide technical leadership across the Salesforce environment. Experience in Financial Services Cloud is required, and financial institution experience is a plus.

Nice-to-Haves

• Financial institution or credit union experience


• Apex and Lightning Web Components exposure


• MuleSoft, APIs, ETL, or integration experience


• Agile/SDLC experience


• Salesforce Administrator Certification (required)

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, and other duties may be assigned.

Level I

1. Provides support for Salesforce user access, system configurations, and platform functionality.


2. Troubleshoots and resolves routine Salesforce application, data quality, and user support issues.


3. Performs Salesforce configuration updates, deployments, releases, and system maintenance activities.


4. Administers user accounts, role hierarchies, permission sets, and access requests in accordance with established policies.


5. Provides technical assistance related to Salesforce functionality, reporting, and configuration.


6. Assists in testing Salesforce enhancements, integrations, and platform updates.


7. Supports data backup, recovery validation, and restoration activities.


8. Monitors system performance and usage trends and assists with platform optimization efforts.


9. Collaborates with IT teams, business units, vendors, and third-party partners to support Salesforce operations and integrations.


10. Documents system configurations, procedures, and support activities.


11. Identifies opportunities to improve system usability, efficiency, and automation using declarative Salesforce tools.


12. Maintains knowledge of Salesforce platform enhancements and emerging capabilities.


13. Participates in disaster recovery planning and testing activities.


14. Ensures individual and related team performance effectively meets all TFCU Member Services Requirements, TFCU Missions, TFCU Goals/Objectives, and TFCU Policies/Procedures/Practices.

Level II

1. Performs all functions of Level I.


2. Serves as an experienced Salesforce Administrator and provides guidance and knowledge sharing to Level I team members.


3. Independently implements Salesforce configuration changes, enhancements, and deployments.


4. Performs advanced troubleshooting and resolves escalated application, integration, and data-related issues.


5. Maintains Salesforce environments to ensure reliability, scalability, data integrity, and operational efficiency.


6. Implements and monitors Salesforce security controls, conducts access reviews, and identifies security and compliance risks.


7. Maintains documentation for system configurations, workflows, automation, releases, and deployment activities.


8. Supports the evaluation, implementation, and maintenance of Salesforce technologies, integrations, and AppExchange solutions.


9. Partners with business stakeholders to implement new features, enhancements, and process improvements.


10. Coordinates with external vendors and third-party developers to resolve issues and implement system enhancements.


11. Analyzes data quality and system utilization trends and recommends improvements.

Level III

1. Performs all functions of Level I and II.


2. Serves as a Salesforce subject matter expert, providing technical leadership, solution design guidance, and mentorship to administrators and stakeholders.


3. Leads the planning, testing, validation, and deployment of Salesforce enhancements, integrations, and platform releases.


4. Designs and implements complex Salesforce configurations, automation, security models, and business process solutions.


5. Leads efforts to improve platform performance, scalability, reliability, and adoption across the organization.


6. Oversees Salesforce security administration, compliance activities, audit support, and access governance processes.


7. Evaluates new technologies, architectural approaches, and platform capabilities, making recommendations for implementation.


8. Leads disaster recovery planning, testing, and execution for Salesforce and integrated systems.


9. Collaborates with leadership and business units to align Salesforce capabilities with operational and strategic objectives.

Skills

Salesforce.com, Sfdc, Administration

Top Skills Details

Salesforce.com,Sfdc,Administration

Additional Skills & Qualifications

Education and Experience: An associate's degree in a technical discipline is required for Levels I and II. A bachelor's degree in management information systems or a related field is required for Levels III. Applicable work experience and/or military experience may be substituted for education at the rate of two years of experience for one year of education.

Level I: Requires two years of experience in the administration, support, or maintenance of Salesforce platforms. Experience with Salesforce Marketing Cloud and/or Salesforce Financial Services Cloud is preferred. Financial institution experience is preferred.

Level II: Requires three years of experience in the administration, support, or maintenance of Salesforce platforms. Experience supporting Salesforce Financial Services Cloud environments is preferred. Financial institution experience is preferred.

Level III: Requires five years of experience in the administration, support, and configuration of Salesforce platforms. At least one year of experience supporting Salesforce Financial Services Cloud is required. Financial institution experience is preferred.

Sr Level: Requires seven years of progressively responsible experience in the administration, support, configuration, and optimization of Salesforce platforms. At least three years of experience supporting Salesforce Financial Services Cloud is required. Financial institution experience is preferred.

Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.

Additional progression requirement(s): If an incumbent starts at a lower level, to progress to the next level, the incumbent must meet and follow all TFCU position progression practices and associated requirements.

Job Type & Location

This is a Permanent position based out of Oklahoma City, OK.

Pay and Benefits

The pay range for this position is $106000.00 - $130000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

Workplace Type

This is a fully onsite position in Oklahoma City,OK.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.