Salesforce administrator/Business Analyst

STEFANINI LATAM; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a dynamic team as a Salesforce Administrator/Business Analyst at a leading multinational company. This role involves developing Salesforce applications, collaborating with users and teams, and ensuring solutions meet business needs. Candidates should have technical expertise in Salesforce and related experience, with opportunities for professional growth in a remote work environment. This position is open to candidates across LATAM.

Qualifications

• 3-5 years of technical experience with Salesforce CRM/Sales Cloud/Core Platform.
• Salesforce Administrator certification (current maintenance required) preferred.
• Proficiency in translating business logic into Salesforce declarative capabilities.

Responsibilities

• Consulting with end users to identify and solve data requirements.
• Creating user stories and test cases for business enhancements.
• Ensuring proper implementation of Salesforce solutions.

Skills

Salesforce CRM

Business Analysis

Application Design

Systems Analysis

Data Validation

Process Automation

Education

Degree in Computer Science or related field

Tools

Salesforce Commerce Cloud B2B

Flosum

Gearset

Copado

Job description

Salesforce Administrator/Business Analyst

Published on MAY 27, 2025

Applications open until JULY 26, 2025

Job type: Effective

Work model: Remote

Also for PwD

Be part of Stefanini! At Stefanini, we are more than 30,000 professionals, connected from 41 countries, passionate about creating a better future. Join us!

Responsibilities and Assignments

Develop Salesforce applications and provide ongoing support by:

• Consulting with end users to identify, investigate, and solve process and data requirements based on priorities.
• Creating user stories and test cases for business enhancements identified through discovery.
• Ensuring proper implementation of Salesforce solutions to meet business needs, leveraging out-of-the-box features, and reducing complexity.
• Collaborating with Application & Infra teams to implement standard processes.

Requirements

• Degree in Computer Science or related field, or equivalent work experience.
• 3-5 years of technical experience with Salesforce CRM/Sales Cloud/Core Platform.
• Experience in business and systems analysis, application design, and Salesforce configuration, customization, security, data validation, duplicate management, process flows, and data import/export.
• Experience with Salesforce Commerce Cloud B2B is a plus.
• Strong understanding of web and mobile application architectures.
• Knowledge of enterprise integration, API maintenance, and scalability.
• Salesforce Administrator certification (current maintenance required); additional certifications are highly desirable.
• Experience with Cloud Architecture DevOps tools like Flosum, Gearset, or Copado is a plus.
• Proficiency in translating business logic into Salesforce declarative capabilities.

Additional Activities

• Design, develop, test, and deploy Salesforce enhancements.
• Work with project managers and users to review requirements and create functional specifications.
• Develop and execute test plans to validate solutions.
• Diagnose and troubleshoot application errors.
• Evaluate Salesforce releases and determine impact on users.
• Perform basic and advanced admin tasks, including process automation, permissions management, report/dashboard creation, security, and data management.
• Coordinate Salesforce integration with other applications like SAP ERP.
• Collaborate with developers and architects to design new features.
• Provide first-line support for Help Desk tickets.

Additional Information

Open for LATAM countries. Contract in dollars.

Process Stages

• Registration
• Interview
• Onboarding
• Hiring

About Stefanini