Salesforce Administrator at Addison Group Maryland, MD

Comunidade Metodista; Maryland; On-site; USD 70,000 - 90,000; Full time

Job summary

Addison Group in Maryland is seeking a Salesforce Administrator to join our IT team and optimize Salesforce environments. This role will focus on configuring, maintaining, and enhancing Salesforce solutions to improve business performance and user experience.

You will lead administration of Salesforce and related platforms, collaborate with stakeholders to implement enhancements, and ensure data integrity through automation and security controls.

Qualifications

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 1+ year of experience as a Salesforce Administrator in a business environment.
• Active Salesforce Admin Certification (Administrator, Advanced Administrator, or equivalent).
• Proficiency in Salesforce architecture, data modeling, and platform tools.
• Experience managing user profiles, permission sets, dashboards, and integrations.
• Knowledge of Salesforce security configurations and platform updates.
• Strong analytical, problem-solving, and communication skills.
• Ability to work both independently and collaboratively.
• Strong time management and prioritization skills.
• High attention to detail and a commitment to data integrity.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Administer and configure Salesforce, including custom objects, workflows, validation rules, and automation tools.
• Partner with stakeholders to identify platform enhancements and ensure optimal utilization.
• Manage configuration changes (Flows, Process Builder, page layouts, approval processes, reports/dashboards, etc.).
• Lead the administration of Salesforce and related platforms (e.g., Certinia, Sitetracker).
• Support users by gathering enhancement requests, troubleshooting issues, and managing user roles and permissions.
• Ensure clean, reliable data through rules and automation.
• Build and maintain reports and dashboards for actionable business insights.
• Monitor system performance and coordinate with support teams as needed.
• Stay current with platform updates and implement best practices.
• Assist with testing, documentation, and change management.

Skills

Analytical thinking

Problem solving

Communication

Time management

Attention to detail

Team collaboration

Education

Bachelor's degree in Computer Science or IT

Tools

Salesforce

Salesforce architecture

Data modeling

Platform tools

Certinia

Sitetracker

Microsoft Office Suite

Job description

Salesforce Administrator job at Addison Group. Maryland, MD.

We're seeking a Salesforce Administrator to join our dynamic IT team and help us fully leverage our Salesforce environment and related platforms. This role will be key in configuring, maintaining, and optimizing Salesforce solutions that drive business performance and improve user experience.

Annapolis, Maryland

Salary: $70-$90,000 (DOE)

Key Responsibilities

• Administer and configure Salesforce, including custom objects, workflows, validation rules, and automation tools.
• Partner with stakeholders to identify platform enhancements and ensure optimal utilization.
• Manage configuration changes (Flows, Process Builder, page layouts, approval processes, reports/dashboards, etc.).
• Lead the administration of Salesforce and related platforms (e.g., Certinia, Sitetracker).
• Support users by gathering enhancement requests, troubleshooting issues, and managing user roles and permissions.
• Ensure clean, reliable data through rules and automation.
• Build and maintain reports and dashboards for actionable business insights.
• Monitor system performance and coordinate with support teams as needed.
• Stay current with platform updates and implement best practices.
• Assist with testing, documentation, and change management.

Requirements

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• 1+ year of experience as a Salesforce Administrator in a business environment.
• Active Salesforce Admin Certification (Administrator, Advanced Administrator, or equivalent).
• Proficiency in Salesforce architecture, data modeling, and platform tools.
• Experience managing user profiles, permission sets, dashboards, and integrations.
• Knowledge of Salesforce security configurations and platform updates.
• Strong analytical, problem-solving, and communication skills.
• Ability to work both independently and collaboratively.
• Strong time management and prioritization skills.
• High attention to detail and a commitment to data integrity.
• Proficiency with Microsoft Office Suite.

Nice to Have

• Experience with Certinia, Sitetracker, or similar platforms.
• Background in telecom, infrastructure, or other fast-paced, tech-focused industries.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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