Salesforce Administrator — Activation & Data Excellence

Randstad USA; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Randstad USA is seeking an experienced Technical Data Entry professional to lead the activation of solar projects from signature to operational status for homeowners. You will ensure a high-level homeowner experience and support homebuilder customers with a reliable solar roofing system.

The role spans data administration, QA, and cross-functional collaboration across onshore/offshore teams, focusing on system integrity, process optimization, and timely data updates to meet performance goals and

Qualifications

• 2+ years in a technical software role
• 2+ years as a Salesforce administrator
• Excellent communication, leadership, analytical, and problem-solving skills.

Responsibilities

• System & Data Administration: Managed daily operations for contact center platforms and data updates.
• Data Integrity & Troubleshooting: Identified inconsistencies in reports and dashboards and corrected them.
• Process Optimization: Audited queues and metrics to improve performance with bulk updates.
• Cross-Functional Collaboration: Worked with IT and client stakeholders to troubleshoot issues and implement enhancements.
• Quality Control: Performed QA audits to ensure data accuracy and consistency.

Skills

Communication

Leadership

Analytical thinking

Problem solving

Teamwork

Adaptability

High energy

Tools

Salesforce Admin

Looker

CRM tools

Vonage

WFM

Job description

Randstad USA is seeking an experienced Technical Data Entry professional to lead the activation of solar projects from signature to operational status for homeowners. You will ensure a high-level homeowner experience and support homebuilder customers with a reliable solar roofing system.

The role spans data administration, QA, and cross-functional collaboration across onshore/offshore teams, focusing on system integrity, process optimization, and timely data updates to meet performance goals and