Salesforce Administrator

ICF; Oregon; Hybrid; USD 90,000 - 125,000; Full time

Job summary

ICF is seeking an experienced Salesforce System Administrator to join our Federal-focused team. You will work with Salesforce Architects, Developers, and Analysts to maintain, configure, and enhance Salesforce applications supporting government operations.

Responsibilities include managing user access, security, data quality, reports, dashboards, automation, and deployments. You will document configurations and collaborate with teammates to ensure reliable, secure Salesforce operations and O&M.

Qualifications

• Experience configuring Salesforce environments and user access.
• Knowledge of declarative tools and platform best practices.
• Experience supporting federal agency operations preferred.

Responsibilities

• Manage user access, security, system configurations, data quality, reports, dashboards, automation, and application support.
• Troubleshoot and resolve application issues, support deployments and releases, document configurations.
• Collaborate with Salesforce Architects, Developers, and Analysts to ensure reliable Salesforce operations and maintenance (O&M).

Job description

*We are open to supporting 100% remote work anywhere within the continental US.* Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.

Job Location

Remote work is authorized. Must support US Eastern time zone working hours.

*If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.*

CF is seeking an experienced Salesforce System Administrator to join our team! You will work with our highly qualified Salesforce Architects, Developers, Business Analysts, and other technical team members to maintain, configure, and enhance Salesforce applications supporting federal agency operations. You will help translate business requirements into effective Salesforce solutions using platform best practices and declarative tools. Our team leverages SCRUM Agile methodology to iteratively deliver, test, and improve Salesforce solutions. As a Salesforce System Administrator, you will manage user access, security, system configurations, data quality, reports, dashboards, automation, and application support. You will troubleshoot and resolve application issues, support deployments and releases, document configurations, and collaborate with team members to ensure reliable and secure Salesforce operations and maintenance (O&M).