Salesforce Administrator

PEOPLECORP AMERICA; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

A leading company is seeking a dedicated Salesforce Administrator for a Covid-related project, focusing on platform administration and technical support. The role requires extensive experience in Salesforce administration within enterprise environments and offers an opportunity to work on impactful projects while collaborating closely with development teams. Candidates should be prepared for off-hour work, including weekends and holidays.

Qualifications

• 6+ years supporting Enterprise Applications including Level 2/3 troubleshooting.
• 4+ years Salesforce administration experience in an Enterprise Environment.
• 2+ years on enterprise-level Salesforce projects following Agile methodologies.

Responsibilities

• Perform administrative work for a Covid-related Salesforce project.
• Provide Level 2 and Level 3 support for customer tickets.
• Collaborate with developers and facilitate meetings with multiple clients.

Skills

Salesforce administration

Troubleshooting

Agile methodologies

Database/Analytics Systems development

Education

Salesforce Architect Certification

Salesforce Administration Certification

Job description

Job Description
Our Direct Client is seeking an experienced, full-time, on-site, dedicated Candidate, with skills and expertise as described in below requirement.

Responsibilities:
This Salesforce Administrator contractor position will perform administrative and support work for a Covid-related project (Vaccine Event Management) on Client's Salesforce platform. This role will be responsible for Administration as well as Level 2 and Level 3 support and troubleshooting of customer tickets. This position will work closely with developers focused on programming applications and web-services based on the industry's leading open source platforms and cloud-based technologies. This position will require working during off hours, including holidays and weekends.

Skill Required/Desired
Supporting Enterprise Applications including Level 2 and Level 3 troubleshooting (Required - 6 years)
Experience in Salesforce administration in an Enterprise Environment (Required - 4 years)
Experience in enterprise-level Salesforce projects using Agile software development methodologies. (Required - 2 years)
Experience working independently to facilitate meetings with multiple customers and technical staff, including building consensus and mediating compromises when necessary across the State of Texas. (Required - 2 years)
Experience in Database/Analytics Systems development and deployment experience, as well as front-end visualization (Preferred - 1 years)
Salesforce Architect Certification (Preferred - 1 years)
Salesforce Administration Certification (Preferred - 1 years)

800 Corporate Drive, Suite 301-500
Stafford, VA, 22554
Phone - 1 [phone]
Fax - 1 [phone]