Sales Variable Manager

Lithia & Driveway; Farmington Hills (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the retail motor vehicle industry is looking for a Sales Variable Manager in Farmington Hills. This entry-level position involves providing exceptional customer service, managing the sales process, and coordinating with lenders for customer financing. Ideal candidates will have strong communication skills and attention to detail, alongside a passion for sales.

Qualifications

• Strong attention to detail is crucial.
• Excellent communication skills are required.
• Basic computer skills necessary.

Responsibilities

• Manage the sales process effectively and engage with customers.
• Assist sales representatives in closing vehicle sales.
• Ensure compliance with DMV and lender requirements.

Skills

Attention to detail

Communication

Mathematical ability

Typing skills

Computer skills

Job description

The Sales Variable Manager at Suburban Nissan of Farmington Hills is responsible for providing exceptional customer service throughout the deal process. This role involves helping customers select products that protect their vehicle purchase, coordinating the structure and finalization of sales, working with lenders to secure financing approval, and ensuring all vehicle purchase paperwork is completed accurately and promptly.

The Sales Variable Manager reports to the General Sales Manager or General Manager.

Responsibilities

• Manage the sales process effectively
• Engage directly with customers and ensure sales staff do the same
• Conduct daily lot walks to stay informed about vehicle pricing, inventory condition, advertising, and grounds
• Develop sales staff through communication, performance monitoring, coaching, and mentoring
• Greet customers promptly and professionally, addressing concerns efficiently
• Assist sales representatives in closing vehicle sales
• Monitor customer activity on the lot to ensure a positive buying experience
• Track advertising sources by communicating with customers
• Assist customers in choosing protection packages and explain their benefits
• Coordinate with lenders to secure the best financing options for customers
• Submit deals electronically using the dealer system
• Accurately enter transactions into ADP and bank approval systems
• Process all paperwork accurately, complying with DMV and lender requirements
• Follow up on deal receivables and outstanding items to ensure proper collection and funding
• Send courtesy reminders to customers for purchased products requiring action
• Obtain necessary licensing within 90 days of hire

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication skills
• Efficient typing skills
• Mathematical ability to solve problems
• Basic computer skills

Note: This list is not exhaustive. The company reserves the right to modify duties and responsibilities as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail Motor Vehicles