Sales - Vacation Planner - Work From Home (Orlando Area)

Marriott Vacations; Orlando (FL); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Travel discounts

Credit union

Tuition reimbursement

Counseling & support

Growth opportunities

Benefits vary

Job summary

Marriott Vacations Worldwide (MVW) is seeking a Call Center Vacation Planner in the Orlando, FL area. You will handle outbound and inbound calls to present preview package sales, qualify applicants, and help schedule tours for MVW properties.

On-site training precedes potential remote work, with the opportunity for growth and travel discounts. The role supports customer experiences and turning vacation dreams into memorable moments while maintaining high service standards and compliance with

Qualifications

• Must live in the Orlando, FL area.
• On-site training with remote work eligibility.
• Experience in call center or sales helpful.
• Ability to navigate multiple computer systems.
• Background and drug screening may be required per policy.

Responsibilities

• Make outbound and inbound calls to present preview package sales/tours.
• Verify eligibility for preview packages prior to scheduling a tour for MVW properties.
• Encourage guests to purchase or schedule preview package sales/tours.
• Explain details of attending a sales presentation to potential owners.
• Check availability of accommodations and dates and offer alternatives.

Skills

Outbound calls

Inbound calls

Customer service

Tools

CRM systems

Job description

$15 per hour plus commissions! On-site training and then working from home. Must live in the Orlando , FL area!

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW) , we make vacation dreams come true for travelers around the world in a supportive, friendly work environment with potential remote opportunities . As a Call Center Vacation Planner at MVW , you will assist in providing our customers and potential owners with experiences and events to make memorable vacation memories, where meaningful moments are made together.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• *Benefit eligibility will vary by position

As a Call Center Vacation Planner , a typical day will include:

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners to s ell preview package sales/tours, including explaining the opportunities available and answering questions.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for an M VW property.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.

Guest Experience and Company Standards

• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Maintain confidentiality of proprietary materials and information.
• Always follow company policies and safety procedures.

To Become a Call Center Vacation Planner at MVW:

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
• Must possess the a bility to navigate multiple computer systems simultaneously, along with proficiency in reading, writing , and comprehension.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.