Sales Training Manager

Zimmer Biomet; United States; On-site; USD 125,000 - 157,000; Full time

Job summary

Zimmer Biomet is seeking a Monogram Sales & Clinical Training Manager to design, develop, and implement a comprehensive training program for orthopedic robotics solutions. You will ensure sales reps and clinical teams have the knowledge and skills to promote and support robotic-assisted procedures, collaborating with Sales, Marketing, Medical Education, and R&D.

Responsibilities include building a structured curriculum, delivering blended learning, and measuring program effectiveness.

Qualifications

• Bachelor's degree with 4+ years of relevant experience in program management, training development, or sales enablement within medical devices or healthcare.
• Bachelor's degree in Business, Education, Healthcare; Master’s preferred.
• Experience with LMS and digital training tools; certification in instructional design is a plus.
• Familiarity with regulatory compliance in medical device training; knowledge of orthopedic robotics is a plus.

Responsibilities

• Create a structured training curriculum for sales representatives and clinical teams covering product knowledge, workflows, and robotics tech.
• Develop blended learning solutions (e-learning, workshops, virtual sessions) to maximize engagement.
• Manage end-to-end training program rollout, scheduling, logistics and resources.
• Partner with Sales Leadership to identify skill gaps and training priorities; ensure accurate technical content with R&D and Marketing.

Skills

Orthopedic robotics

Training design

Project management

Stakeholder management

Communication

Education

Bachelor's degree in Business, Education, Healthcare

Master's degree preferred

Instructional design certification

Tools

LMS

Digital training tools

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Monogram Sales & Clinical Training Manager will be responsible for designing, developing, and implementing a comprehensive sales and clinical training program focused on supporting orthopedic robotics solutions. As a subject matter and technical expert, this role ensures that sales representatives and clinical specialists are equipped with the knowledge, skills, and confidence to effectively promote and support robotic-assisted orthopedic procedures. The Monogram Sales & Clinical Training Manager will collaborate cross-functionally with Sales, Marketing, Medical Education, and R&D teams to deliver best-in-class training experiences that drive adoption and customer satisfaction.

How You'll Create Impact

Program Development

• Create a structured training curriculum for sales representatives and clinical teams, covering product knowledge, surgical workflows, and robotics technology.
• Develop blended learning solutions (e-learning, in-person workshops, virtual sessions) to maximize engagement and retention.
• Identify technology to scale training execution (eg. AI training tools)
• Ensure training content aligns with regulatory requirements and company standards.

Execution & Delivery

• Manage end-to-end training program rollout, including scheduling, logistics, and resource allocation.
• Facilitate live training sessions and workshops as needed.
• Create scalable LMS resources to ensure program success & easy access resources.
• Implement standardized assessment tools and results tracking to measure competency and program effectiveness.

Stakeholder Collaboration

• Partner with Sales Leadership to identify skill gaps and training priorities
• Provide timely virtual and practical clinical support to sales team members requiring assistance for product knowledge cases or troubleshooting
• Work closely with Clinical Education, MRX team and R&D to ensure technical accuracy and relevance.
• Coordinate with Marketing & Medical Education for consistent messaging, quality of clinical content and branding of materials

Continuous Improvement

• Gain hands on experience, become a product expert and continuously upskill self to facilitate high quality teaching
• Monitor program performance through feedback, metrics, and adoption rates.
• Update training content based on product enhancements, market trends, and user feedback.
• Stay current on orthopedic robotics advancements and best practices in adult learning.

What Makes You Stand Out

• Strong understanding of orthopedic surgical procedures and/or robotics technology.
• Proven ability to design and deliver engaging training programs.
• Excellent communication, project management, and stakeholder management skills.

Your Background

• Minimum Requirements: Bachelor's Degree and 4 years of relevant experience, or Associate's Degree and 6 years of relevant experience, or High School Diploma or Equivalent and 8 years of relevant experience
• Preferred Experience/Education:
  • Bachelor's degree in Business, Education, Healthcare, or related field (Master's preferred).
  • 5+ years of experience in program management, training development, or sales enablement within medical devices or healthcare.
  • Experience with Learning Management Systems (LMS) and digital training tools.
  • Certification in instructional design or adult learning principles.
  • Familiarity with regulatory compliance in medical device training.
  • Deep understanding and/or experience with competitive CT robotic systems.

Travel Expectations

Ability to travel up to 40%, as required.

Expected Compensation Range

$125,000 - $157,000 USD/annual

EOE

EOE