Sales & Training Executive- Shiseido Independent Stores

Shiseido; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

Volunteer days

Holidays

Job summary

Shiseido Americas, headquartered in New York, seeks a Sales and Training Executive to educate and collaborate with external retail partners, driving sell-in and sell-thru while adhering to budgets and profitability.

You will lead events, train store teams, recruit freelance staff, and build strong relationships across Independent Stores and Spa channels, using your product knowledge and bilingual communication as a core asset.

Qualifications

• Minimum 2 years as Cosmetic Account Executive or 5 years as Account Coordinator.
• Proven ability to drive sales through relationships and service.
• Ability to collaborate and build effective business partnerships.
• Bilingual communication skills preferred (Asian languages: Korean/ Mandarin/ Cantonese/ Vietnamese).

Responsibilities

• Drive sales and execute retailer strategies to meet sales plan.
• Travel to doors in defined territory (valid driver's license required).
• Manage budgets for travel, expenses, and freelance spend to protect profitability.
• Recruit and develop freelance teams and Beauty Advisors where applicable.
• Plan and execute events, virtual or in-store, achieving financial targets.
• Maintain professional digital footprint per guidelines.
• Ensure visual merchandising and brand standards across stores.

Skills

Sales experience

Relationship building

Customer service

Bilingual communication

Tools

Microsoft Office

Job description

Your Dreams, Our Future.Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future.Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.
Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.
At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Job Summary

The Sales and Training Executive will educate, collaborate, and strategize with their external retail partners to increase sales and achieve company sell in/sell thru objectives. These objectives include adherence to budgetary spending commitment and overall profitability. This will be achieved by leading events, servicing customers, motivating, and training store associates, all while cultivating strong account relationships. The STE will serve as a key partner in driving sales & owner, beauty consultant education in our Spa and Independent stores.

What You Will Do

• You will be responsible for driving sales and executing strategies and initiatives within each retailer ensure the achievement of sales plan.
• You can drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required)
• You will achieve and adhere to budgetary spend commitments: financial responsibility inclusive of travel and expense, freelance spend and measurable to preserve profitability and secure bottom line
• You will build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results.
• You will create an open and collaborative environment that influences the sales teams of Independent Stores - SIS. Cascades knowledge and best practices within the field organization.
• You will be responsible for recruiting, hiring, developing, and retaining productive freelance tams as well as Beauty Advisor/Coordinator teams (where applicable)
• You will act as key liaison and executor both internally and externally of all events within territory, including virtual, with responsibility for achieving all financial targets.
• You will maintain a professional digital footprint across social media platforms, adhering to company guidelines.
• You will be accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring visual, inventory and operational standards are met.
• You will ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• You will evaluate retail trends to determine resource movements against sales.
• You will meet all deadlines for requests including calendars, expense, and event recaps. Understand retail partner protocols, support and adhere to their policies.
• You will enforce and execute company policies, procedures, and operational standards in all locations.
• You will participate in regional meetings and conference calls to provide partnership and create solutions to address business needs.
• You will act as Best Brand Partner while representing Shiseido Brands in a positive and professional manner through personal example and influence of teams.
• You will work cross functionally with the Education team to grow store personnel with confidence of the brand and their ability to sell the product and build brand awareness.
• You will maintain a high level of knowledge of all products as well as ingredients.
• You will deliver information in front of large groups for educational and sales purposes both in store, virtually as well as in large regional formats.
• You will uphold Shiseido Brand Dress Code Guidelines & consistently demonstrate a polished and professional appearance, frequently changing makeup styles to reflect current trends by wearing seasonal looks.

Who You Are

• You have a minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (or equivalent position)
• You have demonstrated ability to drive sales through fostering relationships and providing exceptional customer service
• You can work collaboratively and build positive/effective business partnerships
• You can interact with all levels of management in a fast-paced, high-growth, changing environment
• You can work independently to prioritize and achieve results
• You must have outstanding interpersonal and bilingual communication skills, both verbal and written. Preferred bilingual Asian languages (Korean/ Chinese (Mandarin/Cantonese)/Vietnamese).
• You have effective planning, organizational and time management skills
• Proficient Microsoft Office Skills
• You can lift, push and pull up to 50 lbs
• You can stand for up to 8 hours
• You can travel up to 75%
• Must have Valid Driver’s License and Reliable Transportation (where applicable)
• You can work a flexible schedule to include weekends, evenings and holidays

#NYLaw

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays