Sales & Training Executive (NARS) - Atlanta, GA

NARS Cosmetics; Atlanta (GA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life and Disability Insurance

Paid Time Off

Paid Volunteer Days

Paid Company Holidays

Paid Parental Leave

401K with 6% Company Match

Talent Development & Learning Programs

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

Job summary

Shiseido Americas is seeking a Sales and Training Executive for NARS. The role reports to the Regional Sales Director and focuses on delivering KPIs, managing budgets, and driving growth across department stores, open-sell and specialty doors.

You will lead recruitment and development of counter and freelance teams, build strategic partnerships with Ulta/Sephora, and ensure brand standards and visual execution across markets while leveraging data tools to optimize performance.

Qualifications

• Minimum 2 years Cosmetic Account Executive or 5 years Account Coordinator experience.
• Ability to drive sales through relationships and exceptional customer service.
• Ability to work collaboratively and build positive business partnerships.
• Ability to interact with all levels of management in a fast paced, high growth environment.
• Ability to work independently to prioritize and achieve results.
• Outstanding interpersonal and communication skills, both verbal and written.
• Effective planning, organizational and time management skills.
• Proficiency in Microsoft Office Skills.
• Valid Driver’s License.

Responsibilities

• Drive sales and execute strategies to achieve the sales plan within each retailer.
• Adhere to budget commitments: travel, expenses, freelance spend and ROI metrics.
• Plan executive event strategies with Store teams to hit targets and ROI.
• Recruit, hire, inspire, schedule, develop, and retain counter and freelance teams; hit SPH and items per transaction goals.
• Maintain a cohesive monthly schedule aligned with territory volume and MAPPP governance.
• Meet deadlines for calendars, expenses, and event recaps; follow partner protocols.
• Monitor weekly SPH/ROI for freelance teams and adjust as needed.
• Be the brand ambassador, promoting NARS knowledge and heritage in all interactions.
• Open-sell: build relationships with Ulta and Sephora store management and field teams.
• Department Store: work with Cosmetics/Fragrance management and store leadership.
• Oversee in-store visual merchandising and stock levels per corporate guidelines.
• Uphold Brand Dress Code and reflect trends with seasonal looks.
• Negotiate shelf space and location for products with store personnel.
• Use Power BI and Territory/SPH reports to analyze retail trends and resource shifts.
• Maintain strong interpersonal skills and self-motivation to align with company goals.
• Maintain flexible schedule (Tue–Sat) including weekends/holidays; drive to territory locations.
• Perform other duties to support the company vision.

Skills

Cosmetic sales

Customer service

Interpersonal skills

Sales planning

Microsoft Office

Driver's license

Team leadership

Tools

Power BI

Microsoft Excel

Territory tools

Job description

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Job Summary

The Sales and Training Executive for NARS, reporting into the Regional Sales Director, is responsible for delivering target KPI’s and achieving overall Sales Plan. The STE adheres to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management. The STE will strategize, both with internal and external partners, to drive retails, increase brand awareness, and create incremental growth opportunities in Department Store, Open-Sell and Specialty doors.

What You Will Do

• You will be responsible for driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.
• You will adhere to budget management commitments: financial responsibility inclusive of travel and expense, freelance spend, and measurables to preserve profitability
• You will plan an executive event strategies, in partnership with Store teams, ensuring sales targets and ROI benchmarks are achieved
• You will be responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive counter and freelance team members. Ensure achievement of “sales per hour” and “items per transaction” goals.
• You will Maintain a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs incorporating MAPPP™ methodology into the door governance
• You will meet all deadlines for requests including calendars, expense, and event recaps. Understand retail partner protocols, support, and adhere to their policies.
• You will monitor and assess weekly SPH/ROI for freelance teams ensuring targets are achieved and pivoting accordingly
• You will be the brand ambassador, maintaining strong knowledge of the Brand DNA, the products and the Heritage to promote NARS in a positive light at every opportunity.
• Open-sell: build strong relationships with Ulta and Sephora store management, regional/district managers, event managers, education managers, and retail store associates within multiple retail locations.
• Department Store: build strong relationships with Cosmetics and Fragrance Management teams, Store Manager, Regional Beauty Managers and Beauty Field Directors
• You will have accountability for visual merchandising execution in-store and supporting in-stock position, by building collaborative relationships in-market and in-store. Communicate needs to key internal and external stakeholders.
• You will implement the corporate merchandising guidelines to ensure proper NARS Brands’ image at point of sale at all times.
• You will uphold Brand Dress Code Guidelines & consistently demonstrate a polished and professional appearance, frequently changing makeup styles to reflect current trends by wearing seasonal looks
• You will negotiate with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s and men’s fragrance locations
• You have utilization of internal reporting tools: Power Bi, Territory and SPH reports to evaluate retail trends and assess shifts in resource management
• You have excellent interpersonal skills to build relationships and navigate multiple teams.
• You are self-motivated and positive, aligning and engaging with the organization’s visions.
• You can work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.
• You have the ability to drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required)

Who You Are

• You have a minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience. (or equivalent position)
• You have demonstrated ability to drive sales through fostering relationships and providing exceptional customer service
• You can work collaboratively and build positive/effective business partnerships
• You can interact with all levels of management in a fast paced, high growth, changing environment
• You can work independently to prioritize and achieve results
• You must have outstanding interpersonal and communication skills, both verbal and written
• You have effective planning, organizational and time management skills
• You are proficient in Microsoft Office Skills
• You can lift, push and pull up to 50 lbs
• You can stand for up to 8 hours
• You have a Valid Driver’s License

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered!

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.