Sales Trainer/Merchandiser

Boar's Head Provision Company; Holly Springs (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in premium delicatessen products is looking for a Sales Trainer/Merchandiser to enhance customer experience and support national accounts. This dynamic role involves in-store engagement, product promotion, and training deli staff to ensure exceptional service. Candidates need a strong sales background, customer service skills, and the ability to adapt to changing in-store needs. The job requires travel across various retail locations in North Carolina.

Qualifications

• 3 years of experience in retail sales or customer service.
• Ability to work in a refrigerated/freezer environment.
• Must have an internet-enabled cell phone.

Responsibilities

• Enhance customer experience by assessing deli service needs.
• Engage with deli customers and provide product pairing ideas.
• Provide in-store training to deli employees.

Skills

Customer Service

Sales Techniques

Food Safety

Education

High school diploma or equivalent

Tools

Computer Skills

Job description

Sales Trainer/Merchandiser page is loaded

Sales Trainer/Merchandiser

Apply locations Raleigh, NC Holly Springs, NC Clayton, NC Durham, NC Apex, NC time type Full time posted on Posted 26 Days Ago job requisition id 28616

Hiring Company:

Delicatessen Services Co., LLC

Overview:

The Sales Trainer/Merchandiser is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends.

Job Description:

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
• Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products
• Host a variety of in-store sampling and product pairing events focusing on product presentation
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality and complementary products
• Possess a positive, energetic, and serving attitude
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
• Set service case ensuring the full product line is displayed in an appetizing manner
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing and each item is priced
• Update merchandising and marketing materials as required
• Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

• Ability to stand for a minimum of 4 hours
• Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
• Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
• Ability to work in a refrigerated/freezer environment

Job Requirements

• High school diploma or equivalent
• 3 years of experience in retail sales, customer service, or similar roles.
• Basic computer skills
• Experience with food preparation is helpful but not required
• Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
• Willingness to learn and operate a slicer
• Must have own transportation and be willing to travel to different retail locations within assigned area
• Ability to transport and set up a folding table, utensils, platters, etc.
• Must have an internet-enabled cell phone

Location:

Apex, NC, Cary, NC, Clayton, NC, Durham, NC, Garner, NC, Holly Springs, NC, Raleigh, NC, Rolesville, NC, Wake Forest, NC

Time Type:

Full time

Department:

Triad Deli Provisions