Sales Trainee

Rexel Group; San Leandro (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Rexel USA in San Leandro, CA is seeking a Sales Trainee to complete a comprehensive orientation covering product knowledge, warehouse operations, and customer service. The program introduces you to the full sales process, including quoting, order processing, and relationship building with customers.

Upon successful completion, you can apply for a sales role within the company. The role involves rotating through branch, warehouse, and project environments to understand materials flow and

Qualifications

• 1+ years of customer service, sales, or related experience
• Strong communication and teamwork skills
• Ability to read, analyze, and interpret common documents
• Attention to detail and problem solving
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook)
• Capable of learning product knowledge and sales processes

Responsibilities

• Complete the Sales Trainee orientation with emphasis on product knowledge, warehouse operations, customer service, sales, and marketing support
• Gain knowledge of all aspects of the sales process including outside, inside, counter sales, and project management
• Answer customer inquiries regarding product needs and processing orders
• Generate quotes, prices, delivery specs, and payment terms; offer substitutes where appropriate
• Build and maintain customer relationships and provide excellent service
• Assist with operational documents and reports (counter sales, shipping, tickets, price sheets)
• Learn to use computer tools and systems used in day-to-day operations
• Rotate through branch, warehouse, and project roles to understand operations and logistics
• May travel on sales calls to shadow others
• Perform other duties as assigned

Skills

Customer service

Sales

Relationship building

Teamwork

Communication

Reading & interpretation

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for a Sales Trainee to join our Rexel USA team in San Leandro, CA!

Summary:
The Sales Trainee is responsible for completing the Sales Trainee orientation program that covers all aspects of business sales within a comprehensive and progressive timeframe. This includes learning the company products and services, gaining familiarity with branch operations, building high quality relationships with new and existing customers, and learning how to generate profitable sales. Trainees will gain practical hands-on experience as well as learn the Company’s mission, vision, culture, and values. Upon successful completion of all workplace assignments, the trainee will be able to apply for a sales role within the company.
What You'll Do:

• Complete the Sales Trainee orientation program with emphasis in the areas of product knowledge, warehouse operations, customer service, sales, and marketing support
• Will gain knowledge of all aspects of the sales process including but not limited to outside sales, inside sales, counter sales, project management, etc.
• Become proficient in answering customer inquiries regarding product needs and processing orders
• Generate quotes and prices, give delivery specifications and payment terms, and offer substitute products where appropriate
• Learn to build and maintain customer relationships and provide excellent customer service, be responsive to requests for information, and establish priorities for processing transactions to support sales
• Learn and ensure completion of operational documents and reports such as counter sales reports, shipping documents, tickets, price sheets, and catalogues
• Learn and become proficient in the computer tools and systems used in day-to-day operations
• Works “hands on” in a rotation of various roles within a branch, warehouse, project house, etc. to understand operations and logistics of the materials flow and sales
• May travel on sales calls to shadow
• Perform other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

• 1+ years of customer service, sales, or related experience
• High School or GED - Required

Knowledge, Skills & Abilities

• Intermediate skills with Microsoft Office (Excel, Access, Word, PowerPoint, and Outlook)
• Basic analytical skills
• Excellent attention to detail
• Ability to work well in a team environment
• Good communication skills with team, team leaders, and customers
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
• Ability to respond to common inquiries or questions from customers or members of the