Sales Trainee

Earle M. Jorgensen Company; Dallas (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

The Inside Sales Trainee at Earle M. Jorgensen Company in Dallas, TX will participate in a structured training program focused on inside sales processes, customer service, and order processing.

During the training, you will learn to manage customer accounts, process quotes and orders, and provide product support, with a potential transition to an Inside Sales Representative role upon successful completion.

Qualifications

• 0-2 years of professional experience in sales, service, or office roles.
• High School diploma or GED; bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to learn sales systems.
• Strong time management, attention to detail, and organization.
• Customer-focused with professional demeanor and work ethic.
• Bilingual Spanish preferred but not required.
• Proficient in basic math functions.

Responsibilities

• Participate in a structured training program to learn inside sales systems.
• Shadow experienced reps to manage accounts and respond to inquiries.
• Assist with processing quotes and orders with accuracy.
• Support order entry, pricing reviews, product availability, and certification coordination.
• Learn to resolve customer issues with senior team members.
• Attend department meetings to learn products, services, industry standards.
• Maintain records related to sales activities.
• Contribute to outreach and continuous improvement efforts.
• Adhere to safety protocols and ethical standards.

Skills

Excellent written and verbal comms

Microsoft Office proficiency

Learn sales systems

Time management & organization

Customer-focused, professional demean4

Bilingual Spanish preferred

Basic math proficiency

Education

High School diploma or GED

Bachelor's degree preferred

Tools

CRM systems

Microsoft Office

Job description

Job Summary

Sales Trainee (Earle M. Jorgensen, Dallas TX)

Inside Sales Reports To: Inside Sales Manager / General Manager

FLSA Status: Non-Exempt

Type of Position: Full-Time

Company Summary

EMJ is a leading supplier of Steel and Aluminum Bar, Tubing, and Plate to manufacturing companies in North America and around the world. Our broad network of facilities, superior inventories, extensive value-added processing capabilities, and world-class technology enables EMJ to provide unsurpassed service to our customers.

Location Summary - EMJ Dallas

EMJ has been part of the Dallas community since 1950. Our location proudly serves customers across Texas, Oklahoma, and Louisiana, delivering the high-quality service and reliable support that define our organization.

Our Dallas team is growing, and we're looking for energetic, personable, and solution-oriented individuals who are ready to make an impact. Guided by our company motto "-Hustle, That's All"-we work hard every day to meet our customers' needs with speed, accuracy, and dedication.

We are proud to be AS9120B certified, which reflects our ongoing commitment to quality, traceability, and continuous improvement. At EMJ Dallas, we challenge ourselves daily to enhance our processes and provide exceptional value to every customer we serve.

Job Summary

The Inside Sales Trainee position is designed to provide individuals with the training and experience needed to develop into a successful Inside Sales Representative. This full-time role includes structured, hands-on training and day-to-day involvement in sales activities. The trainee will learn to manage customer accounts, process quotes and orders, provide product support, and build a solid foundation in sales practices within the metals industry. Upon successful completion of the training period, the trainee may transition into an Inside Sales Representative role.

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.


• 401(k) plan with company match up to 4%.


• Life and AD&D insurance, short- and long-term disability coverage.


• Employee Assistance Program (EAP), including counseling, legal, and financial support.


• Paid Time Off (PTO) and 9 paid holidays.


• Flexible Spending Accounts for healthcare and dependent care.


• Wellness incentives and access to LiveHealth Online.


• Employee discount program with over 30,000 deals.


• Community engagement and volunteer opportunities.

Sales Incentive Program

Eligible Inside Sales Representatives participate in a quarterly Sales Incentive Program designed to reward performance in alignment with company goals. Incentives are based on individual gross profit billed, as well as a pooled bonus distributed based on team performance and sales management-defined programs.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion Function in the JobSedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Essential Job Duties

• Participate in a structured training program to learn inside sales systems, processes, and customer service practices.


• Shadow experienced Inside Sales Representatives to learn how to manage customer accounts, address inquiries, and provide solutions.


• Assist with processing customer quotes and orders, ensuring accuracy and timely communication.


• Support order entry, pricing reviews, product availability checks, and certification coordination.


• Learn to resolve customer complaints and discrepancies in collaboration with senior team members.


• Attend department meetings and training sessions to develop knowledge of company products, services, and industry standards.


• Maintain accurate records and documentation related to sales activities.


• Contribute to team goals by supporting sales outreach, order follow-up, and continuous improvement efforts.


• Adhere to all company safety protocols, procedures, and ethical standards.

Required SkillsQualifications

• 0-2 years of professional experience, preferably in a sales, service, or office environment.


• High School diploma or GED required; bachelor's degree preferred.


• Excellent written and verbal communication skills.


• Strong interest in developing a career in sales.


• Proficiency in Microsoft Office and the ability to learn sales systems.


• Effective time management, attention to detail, and organizational skills.


• Ability to work in a fast-paced team environment with multiple priorities.


• Customer-focused with a professional demeanor and strong work ethic.


• Bilingual (Spanish) preferred but not required.


• Proficient in basic math functions.

Travel Requirements

Up to 10% travel may be required.

Physical Requirements / Work Environment

Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Environment: - Office setting; controlled temperature environment

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN