Sales Technician & Service Professional

o2 Employment Services; Redding (CA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-provided van

Tools provided

Gas for work-related use

Paid training

Long-term placement

Travel to Chico area

Job summary

O2 Employment Services is looking for a Sales Technician & Service Pro for a reputable local garage door company based in Redding, CA. The role combines customer service, sales, problem-solving and hands-on technical work, with occasional travel to the Chico area.

The ideal candidate has garage door installation/repair experience or a strong mechanical background, excellent communication skills, and a genuine can-do attitude.

Qualifications

• Customer service and sales experience; problem-solving and communication skills.
• Strong mechanical or skilled-trade background preferred.
• Garage door installation/repair experience preferred or related hands-on background.
• High school diploma or equivalent required; valid driver's license.

Responsibilities

• Meet with customers to understand needs and recommend garage door products, repairs, or solutions.
• Provide estimates and communicate options clearly.
• Deliver excellent customer service and build customer relationships.
• Identify sales opportunities and follow up with customers in a timely manner.
• Diagnose and troubleshoot garage door issues and perform service, repairs, or installations.

Skills

Customer service

Sales

Problem solving

Mechanical background

Communication skills

Independent worker

Education

High school diploma

Tools

ServiceTitan

Apple devices

Job description

O2 Employment Services is working with a reputable local garage door company to find their next Sales Technician & Service Pro. This full-time position is based in Redding, CA, with occasional travel to the Chico area.

This is a unique position that combines customer service, sales, problem‑solving, and hands‑on technical work. Previous garage door installation and repair experience is highly preferred; however, the ideal candidate will also have a strong mechanical or skilled‑trade background, excellent communication skills, and the confidence to work directly with customers. The company is looking for someone who is dependable, motivated, learns quickly, and has a genuine can‑do attitude.

• $20.00–$40.00 per hour, depending on experience
• Full‑time opportunity
• Paid training
• Medical, dental, and vision insurance offered through O2
• Company‑provided work van, tools, and gas for work‑related use
• Opportunity for long‑term placement with the client
• Meet with customers to understand their needs and recommend appropriate garage door products, repairs, or solutions
• Provide estimates and clearly communicate available options
• Deliver excellent customer service and ensure customers feel valued throughout the process
• Identify sales opportunities and follow up with customers in a timely manner
• Diagnose and troubleshoot garage door issues
• Perform garage door service, repairs, and installations within the scope of the position
• Approach service calls with a problem‑solving mindset and provide reliable solutions
• Maintain strong communication with customers and internal team members
• Use Apple tablets, laptops, and ServiceTitan to manage appointments, estimates, and customer information
• Maintain company‑provided tools, equipment, and vehicle
• Travel throughout the Redding area and occasionally to Chico as needed
• Previous garage door installation, repair, or service experience highly preferred
• Strong mechanical, construction, installation, repair, or skilled‑trade background
• Previous sales experience, particularly in home services or in‑home sales, strongly preferred
• Exceptional customer service and interpersonal skills
• Confident communicating with customers and recommending products or services based on their needs
• Strong troubleshooting and problem‑solving abilities
• Dependable, self‑motivated, and able to work independently
• Positive, can‑do attitude with a willingness to learn and take initiative
• Comfortable using technology; proficiency with Apple products preferred
• High school diploma or equivalent
• Valid driver’s license with an acceptable driving record
• Must successfully complete a background check

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.