Sales Team Lead (PT) - Ashland

Palmetto Moon; Ashland (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading retailer is seeking a part-time Sales Team Lead in Ashland. This role involves driving sales, providing exceptional customer service, and leading the sales team. Ideal candidates will have retail experience and strong leadership skills.

Qualifications

• Retail or sales experience required.
• Strong communication and decision-making skills.

Responsibilities

• Assist in achieving sales goals through effective leadership.
• Provide exceptional service by engaging with customers.
• Hold team accountable for performance expectations.

Skills

Leadership

Communication

Decision-Making

Adaptability

Job description

Join to apply for the Sales Team Lead (PT) - Ashland role at Palmetto Moon.

Palmetto Moon is a rapidly growing retailer specializing in specialty apparel, accessories, home goods, and gifts that celebrate the Southern lifestyle. The company emphasizes relentless customer service and offers a premium assortment of products, including collegiate gear and lifestyle brands like Vineyard Vines, YETI, Chubbies, Southern Marsh, and more.

Position Title: SALES TEAM LEAD

Role Summary

The Sales Team Lead supports the Store Sales Manager in driving sales, executing operational functions, and ensuring excellent customer service. This role provides leadership, guidance, and operational support to the team, focusing on day-to-day sales results and shared responsibilities.

Duties/Responsibilities

1. Sales Performance

• Assist in achieving sales goals through effective leadership.
• Perform Manager on Duty (MOD) shifts to monitor and motivate the team.
• Engage in sales-driving activities like customer engagement, contests, and product knowledge learning.

Customer Service

• Provide exceptional service by engaging with customers, answering inquiries, and resolving issues.
• Train and coach team members to deliver expected customer service levels.
• Handle customer complaints professionally and promptly.

Team Leadership

• Hold team accountable for performance expectations.
• Motivate the team to meet sales targets and company initiatives.
• Adjust team priorities as needed.
• Offer on-the-spot coaching and communicate employee concerns timely.

Product Knowledge & Visual Merchandising

• Stay updated on key sales items and product features.
• Train team on merchandise features and selling techniques.
• Ensure merchandise displays meet standards.

Departments of Responsibilities

• Understand and execute shared responsibilities and department duties.
• Be flexible to perform across departments based on business needs.

General Leadership Responsibilities

• Uphold company policies and address behavior appropriately.
• Promote workplace safety and perform opening/closing procedures accurately.
• Ensure compliance with laws and safety standards.

Required Skills/Abilities

• Retail or sales experience.
• Leadership and delegation skills.
• Proactive, confident, and adaptable.
• Strong communication and decision-making skills.
• Ability to learn POS systems and report analysis.

Physical Requirements

• Ability to stand for extended periods, bend, twist, and lift up to 50 lbs.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail