Sales Team Lead (FT) - Mall of Georgia

Palmetto Moon; Macon (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A rapidly growing specialty retailer seeks a Sales Team Lead for its Mall of Georgia location. This full-time role involves driving sales, leading the team, and ensuring excellent customer service in a vibrant retail environment. Ideal candidates will possess leadership skills and retail experience, contributing to a dynamic and successful sales operation.

Qualifications

• Experience in retail or sales environment is required.
• Proactive, confident, and adaptable candidates preferred.

Responsibilities

• Assist in achieving sales goals and perform Manager on Duty shifts.
• Train team members and provide exceptional customer service.
• Ensure compliance with policies, safety, and legal standards.

Skills

Leadership

Communication

Decision-Making

Adaptability

Job description

Join to apply for the Sales Team Lead (FT) - Mall of Georgia role at Palmetto Moon.

Palmetto Moon is a rapidly growing specialty retailer focusing on apparel, accessories, home, and gifts celebrating the Southern lifestyle. The company emphasizes customer service and offers a wide range of products including collegiate gear and lifestyle brands such as Vineyard Vines, YETI, Chubbies, and more.

Position Title: SALES TEAM LEAD

Role Summary

A Sales Team Lead supports the Store Sales Manager in driving sales, executing operational functions, and providing excellent customer service. The role involves leadership, guidance, and operational support to the team.

All Sales Team Leads are responsible for supporting shared responsibilities focused on daily sales results.

Duties/Responsibilities

• Sales Performance: Assist in achieving sales goals, perform Manager on Duty shifts, participate in sales activities.
• Customer Service: Provide exceptional service, train team, handle complaints professionally.
• Team Leadership: Hold team accountable, motivate, communicate concerns, and offer coaching.
• Product Knowledge & Visual Merchandising: Stay updated on products, train team, ensure proper display.
• Departments of Responsibilities: Understand and execute shared responsibilities, flexible to change departments.

General Leadership Responsibilities

• Ensure compliance with policies, safety, and legal standards.
• Perform opening/closing procedures, manage store security and deposits.
• Drive legal compliance including OSHA and local laws.

Required Skills/Abilities

• Experience in retail or sales environment.
• Leadership and delegation skills.
• Proactive, confident, and adaptable.
• Strong communication and decision-making skills.
• Ability to learn POS systems and report analysis.

Physical Requirements

• Ability to stand for extended periods, lift up to 50 lbs., and perform physical tasks.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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