Sales Team Lead (FT) - Blakeney

Palmetto Moon; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retailer specializing in Southern lifestyle products is seeking a Sales Team Lead for their Charlotte location. The role involves driving sales, providing leadership to the team, and ensuring exceptional customer service. Ideal candidates will possess strong retail experience and leadership skills, contributing to a vibrant store environment.

Qualifications

• Retail or sales experience required.
• Proactive attitude and multitasking ability.
• Strong communication, decision-making, and problem-solving skills.

Responsibilities

• Assist in achieving sales goals and perform Manager on Duty shifts.
• Deliver exceptional customer service and train team members.
• Support performance expectations and motivate the team.

Skills

Leadership skills

Communication

Problem-solving

Multitasking

Decision-making

Job description

Join to apply for the Sales Team Lead (FT) - Blakeney role at Palmetto Moon

Palmetto Moon is a rapidly growing specialty retailer of apparel, accessories, home, and gifts celebrating the Southern lifestyle. The company emphasizes customer service and offers a wide selection of collegiate gear and lifestyle brands such as Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals, and more.

Position Title: SALES TEAM LEAD

Role Summary

The Sales Team Lead supports the Store Sales Manager by driving sales, executing operational functions, and ensuring excellent customer service. This role provides leadership, guidance, and operational support to the team on a daily basis.

Duties and Responsibilities

• Sales Performance: Assist in achieving sales goals, perform Manager on Duty shifts, and participate in sales-driving activities.
• Customer Service: Deliver exceptional service, train team members, and handle customer complaints professionally.
• Team Leadership: Support performance expectations, motivate the team, provide coaching, and communicate employee concerns.
• Product Knowledge & Visual Merchandising: Stay updated on sales drives, train team members, and ensure proper merchandise display.
• Departments of Responsibilities: Understand and execute shared responsibilities, with flexibility to change departments as needed.

General Leadership Responsibilities

• Ensure adherence to company policies, promote workplace safety, and perform opening/closing procedures.
• Drive compliance with laws and safety standards.

Required Skills and Abilities

• Retail or sales experience, leadership skills, proactive attitude, multitasking ability, strong communication, decision-making, and problem-solving skills.

Physical Requirements

• Ability to stand for extended periods, lift up to 50 lbs., and perform physical tasks as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail