Sales Team Lead

Americannmade; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

AmericannMade is a leading cannabis retailer and producer in Southern California seeking a Sales Team Lead in Los Angeles. You will direct daily store operations in the absence of the MIC, coach and train sales associates, and drive sales while ensuring top-notch customer service.

As a key member of our store leadership, you will maintain product knowledge, oversee cashiering and merchandising, and communicate company strategies with enthusiasm, fostering engagement and a positive team culture.

Qualifications

• One year of retail sales experience required.
• Excellent written, verbal and public communication skills.
• Basic accounting and business math skills.
• Strong problem solving and decision making abilities.

Responsibilities

• Direct daily store operations in the absence of MIC and manage shift reports.
• Coach and train sales associates and new staff.
• Lead sales, customer service, product knowledge, cashiering, and merchandising.
• Maintain positive relationships with the management team.
• Communicate company strategies enthusiastically to the team.
• Uphold policies and promote a positive leadership image.
• Foster employee engagement and lead by example.
• Provide feedback to management on staff development.
• Perform other duties as assigned.

Skills

Retail sales experience

Public communication

Problem solving

Decision making

Basic math

Education

High School Diploma or equivalent

Job description

AmericannMade is a vertically integrated cannabis company. Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company, giving us the opportunity to deliver the best in cannabis genetics throughout California.

With over 20 years operating in the State of California, AmericannMade is a leader in innovation and execution. Having 3 cultivation, distribution and manufacturing facilities along with 6 retail locations throughout Southern California, we proudly boast that we are a true farm‑to‑head cannabis company.

Job Duties

• Sales Team Lead directs all daily operations of the store in the absence of the MIC, including supervising and training employees, managing employee breaks and shift changes, and completing shift summary reports/data entry.
• Motivates and coaches sales associates and assists in the training of new staff members.
• Excels in performing all sales associates' tasks, including providing excellent customer service, maintaining fluidity in product knowledge, generating and leading sales, cashiering, and maintaining the floor stocked and merchandised.
• Maintains open and positive relationships with the management team.
• Communicates enthusiastically and respectfully about AmericannMade, store management and company strategies.
• Develops and supports a bright outlook toward company's policies and procedures.
• Maintains employee engagement and positive attitude by being an embodiment of an AmericannMade leader in every situation.
• Coaches sales associates in operational and behavioral situations to ensure orderly customer service.
• Provides feedback to the management team as contribution toward staff development.
• Completes all other duties as assigned.

Minimum Job Qualifications

• High School Diploma or equivalent.
• Minimum one year of retail sales experience.
• Excellent written, verbal and public communication skills.
• Basic accounting, percentage conversions and business math skills.
• Strong problem solving and decision making skills.

Equal Employment Opportunity

AmericannMade is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, or any other protected characteristic.