Sales & Systems Analyst (NetSuite Specialist)

Sister Parish Design; United States; Remote; USD 98,000 - 148,000; Full time

Job summary

A leading design services company is seeking a Sales & Systems Analyst to enhance internal operations and streamline sales workflows. This remote/hybrid role requires expertise in NetSuite, strong analytical skills, and a proactive approach to problem-solving. The ideal candidate will manage systems, support sales processes, and collaborate with cross-functional teams to ensure smooth operations. If you thrive in a structured environment and have a service-oriented mindset, this opportunity is for you.

Qualifications

• 2-4 years experience in ERP/CRM, ideally NetSuite.
• Strong analytical skills and service-oriented mindset.

Responsibilities

• Manage NetSuite systems, configurations, and integrations.
• Support sales processes and ensure order fulfillment.
• Collaborate with teams for operational improvements.

Skills

Analytical Thinking

Problem Solving

Organizational Skills

Service Orientation

Education

Experience in ERP/CRM platforms

Tools

NetSuite

Shopify

Job description

Sister Parish Design is seeking a Sales & Systems Analyst with deep fluency in NetSuite to strengthen our internal operations, streamline sales workflows, and reduce our reliance on external system administrators. This role is ideal for someone who loves building structure, solving problems inside a software ecosystem, and supporting a high-touch, design-driven business.

You’ll play a critical role in improving sales processes, managing data, and ensuring seamless order fulfillment through NetSuite. You’ll work closely with the Director of Sales and a small team to optimize back-end systems, support customers and designers, and keep everything running smoothly behind the scenes.

If you’re a systems-minded operator with strong analytical skills, a service-driven mindset, and the ability to turn workflow chaos into clean pipelines, we’d love to meet you. This job is a remote/hybrid position and in order to be considered for this position you must live with 100 miles of Litchfield CT.

Key Responsibilities

NetSuite Systems Management

• Serve as the internal NetSuite expert: configure, maintain, and troubleshoot workflows, saved searches, custom fields, reports, and dashboards
• Eliminate reliance on external NetSuite consultants by handling day-to-day needs in-house
• Proactively identify and implement system improvements to streamline operations across sales, customer service, and inventory
• Manage NetSuite integrations (e.g., Shopify) and resolve sync issues
• Collaborate with external tech partners (e.g., Fort, Ross) on larger system upgrades or new features
• Create and manage customer records (Retail, Trade, Showroom, Landscape Architect, International)
• Build and update sales quotes, sales orders, and invoices in NetSuite
• Track and apply payments, manage reserves, and ensure order accuracy
• Support lead intake and pipeline development: open new opportunities, assign follow-up tasks, and track communication in CRM
• Maintain resale certificate records, designer application materials, and tax documentation

Reporting & Analysis

• Run and interpret key reports, including:
• Orders to Fulfill
• Expired Reserves
• Orders to Receive
• Daily Revenue KPIs
• Identify and surface insights to support revenue tracking and planning
• Monitor system data for anomalies and proactively fix or flag issues

Cross-Functional Collaboration

• Work directly with the Director of Sales to support daily operations and implement strategic improvements
• Collaborate with customer service and operations teams to ensure seamless execution of the customer experience
• Support product launches, sales campaigns, and promotional events by ensuring system readiness and reporting accuracy

Ideal Candidate Profile

• Experience: 2–4 years working inside ERP/CRM platforms, ideally NetSuite; experience in luxury goods, interiors, or high-end eCommerce a plus
• Systems-Minded: Strong analytical thinking with a builder’s mindset—someone who sees inefficiency and instinctively creates structure
• Tech Fluency: Confident configuring NetSuite workflows, Avalera reports, and integrations; basic knowledge of Shopify and inventory systems a plus
• Organized & Proactive: Able to manage multiple tasks, track details across platforms, and anticipate operational needs
• Service-Oriented: While this role is not primarily customer-facing, a commitment to quality, care, and service in all communications is essential
• Financially Literate: Comfortable with light accounting functions like payments, invoicing, tax handling, and financial report generation

Salary & Bonus:

Application Process Overview:

Step 1: Online Application Submission

Candidates should submit the following materials via [email or application portal]:

• Resume – Emphasizing relevant experience with NetSuite, sales operations, or systems management.
• Cover Letter – Briefly describe why they’re interested in this role and how their experience aligns with Sister Parish’s values.
• Three Professional References – Including at least one direct manager and one cross-functional collaborator (e.g., a sales or ops team member).
• Salary Request
• Please submit a 3-minute Video and answer the following questions:

Favorite Systems or Operations Book – One minute on why they recommend it. This helps assess curiosity, systems thinking, and communication style.

"Describe a time you automated or restructured a manual process. What did you learn from the experience?"

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Design Services

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