Sales Support Specialist - Semiconductor

Canon USA; San Jose (CA); Hybrid; USD 70,000 - 82,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon swag and welcome kit

Job summary

Canon U.S.A., Inc. is seeking a Sales Support Specialist for the Industrial Products Division in California. The role focuses on learning our lithography equipment portfolio, supporting internal teams, and driving sales growth through strong customer relationships.

Travel to support US and Japan activities may be required. You will train in product knowledge, business operations, and sales strategies to become an effective liaison with customers and Canon teams.

Qualifications

• Bachelor's degree in technical, business, and/or marketing is highly preferred.
• 3–5 years of related sales experience.
• B2B sales/business development experience preferred.
• Proficiency in Japanese language (spoken, written, reading) preferred.

Responsibilities

• Represent Canon with comprehensive knowledge of product portfolio and sales processes.
• Prepare lithography equipment specific sales presentations and proposals for customers.
• Assist in development of pricing strategies and quotations.
• Build and maintain relationships across multiple departments (purchasing, accounting, service, engineering).
• Coordinate with US, Japan, and global teams to prepare customer solutions.
• Oversee order processing, equipment production, shipment, and installation timelines.

Skills

B2B sales

Relationship building

Entrepreneurial mindset

Japanese language

Education

Bachelor's degree in technical, business, or marketing

Job description

Are you seeking an opportunity to work for one of the world’s most admired companies? Canon Americas’ Industrial Products Division is looking for a Sales Support Specialist. Initially, you will need to understand Canon’s full suite of Industrial Products, particularly the Photolithography equipment. The ideal candidate will begin their training process with learning product knowledge, business operations and strategies. Grow your career while representing a company that plays a major part in semiconductor growth both domestically and globally. Canon is devoted to research and development, a passion for technological innovation, and a deep commitment to social and environmental responsibility.

You will be challenged with developing the skills necessary to effectively communicate with customers and Canon teams in USA and Japan. We will educate you in the navigation of Canon’s varied management and internal resource channels, and assist as you learn to develop the strategies necessary to manage and support internal processes and accounts. You will further develop and utilize your strong time management skills to provide consistent accessibility, service, and maximum visibility to both internal stakeholders and customers. Our goal is to train you to become an effective Sales Support Specialist whose ultimate objective will be to establish strong relationships, both internally and externally, and contribute to sales growth.

Your Impact

• Represent Canon professionally by obtaining comprehensive knowledge of our product portfolio and sales processes.
• Increase sales performance by building close relationships within Canon, our clients and how our products can fit their market needs.
• Contribute to the achievement of monthly and annual sales product and revenue targets.
• Work closely with the sales team by preparing lithography equipment specific sales presentations, proposals, gathering input from our manufacturing factory and other necessary materials as necessary.
• Assist in the development of pricing strategies, quotation preparation.
• Develop and maintain effective relationships using matrix level communication across multiple departments including purchasing, accounting, service and engineering.
• Work closely with sales management, service and engineering teams in US, Japan, and other global locations to prepare solutions for customers.
• Working with supervisors, support coordination of each stage of lithography-equipment purchase with customer as well as external and internal teams to ensure orderly and timely order processing, equipment production, shipment and equipment installation.
• Assist in the negotiation of commercial and product specifications and to help close deals by reaching agreements with mutual satisfaction to Customers and Canon working with supervisors.
• Complete all required administrative duties, inlcuding reports to internal team members, order submission and tracking to Japan, maintain follow up items, and satisfy other documentation needs.

About You: The Skills & Expertise You Bring

• Bachelor's degree in technical, business, and/or marketing discipline is highly preferred with 3-5 years of related sales experience.
• B2B sales/business development experience preferred.
• Mindset to communicate with internal stakeholders and customers closely for business development and close relationship building.
• Entrepreneurial mindset to identify and develop new business opportunities.
• Proficiency in Japanese language (speak, write, read), preferred.
• Job may require travel in the US 1-2 times in one month (and occasionally to Japan)

In accordance with California law, we are providing the anticipated salary for this role; $70,310 - $81,550

Company Overview

About our Company - Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.