Sales Support Specialist (H)

Avispa Technology; New York (NY); Hybrid; USD 1,000; Full time

Job summary

A leading digital streaming network is looking for a Sales Support Specialist to assist Account Executives in managing client accounts and sales orders. This role requires strong communication skills and proficiency in Excel. The position is hybrid, based in New York City, offering a competitive hourly wage of $27. The successful candidate will thrive in a fast-paced environment and work closely with various departments to ensure seamless order execution.

Qualifications

• Experience dealing with various personalities and levels of expertise.
• Entertainment industry experience is a plus.

Responsibilities

• Assist Account Executives in preparing sales orders and monitoring client accounts.
• Maintain operational efficiency of agency orders through approvals and tracking.
• Generate reports to troubleshoot and resolve order discrepancies.

Skills

Communication

Client Service

Excel

Education

Related experience in hospitality, client/customer service, sales, or marketing

Job description

Sales Support Specialist - Commercials & Ads

Sales Operations | Hybrid in New York City, NY | Full Time, Contract, and Temporary | From $27.00 to $27.00 per hour

Job Description

A leading digital streaming network is seeking a Sales Support Specialist. The successful candidate will assist Account Executives (AEs) in preparing sales orders and monitoring client accounts. The company offers a great work environment!

Sales Support Specialist - Pay and Benefits:

• Hourly pay: $27/hr
• Worksite: New York City, NY 10036 - Hybrid, with three days onsite (Tuesdays/Wednesdays/Thursdays), subject to change based on business needs
• 40 hours/week, 6-month assignment
• Maintain operational efficiency of agency orders through approvals, tracking of linear commercial inventory, movement requests, allocations, and ADUs within Wide Orbit
• Make good any commercials that did not air in future weeks in Wide Orbit
• Coordinate daily with Traffic and Pricing & Inventory to ensure flawless execution and delivery of agency orders
• Ensure client restrictions are upheld by verifying Do Not Air (DNA) lists and commercial separation
• Monitor and report on client impressions, collaborating with multiple departments to ensure orders are delivered and billed in full
• Generate reports to troubleshoot and resolve order discrepancies
• Work with Finance to resolve billing issues by generating and submitting necessary paperwork
• Related experience in hospitality, client/customer service, sales, or marketing is preferred
• Experience dealing with various personalities and levels of expertise
• Entertainment industry experience is a plus
• Proficiency in Excel (filters, formulas, sorting, basic analysis, data entry, charts)
• Willingness to learn proprietary systems in a fast-paced, flexible environment
• Excellent written and verbal communication skills

Shift:

• 9:30 am to 6:00 pm Eastern Time, with potential overtime depending on project needs