Sales Support Specialist

Answerthink

United States

Hybrid

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

401(k)

Vision insurance

Job summary

A strategic consulting firm in the United States is looking for a Deal Desk/Sales Support Specialist who will be a key player in the sales process. This role requires 3–5 years of sales support experience, particularly within software or SaaS, and excellent communication skills. Collaborating across teams, you'll ensure smooth operations from quote to close. The company offers a fast-paced work environment with opportunities for growth and a focus on teamwork and efficiency.

Qualifications

3–5 years in a sales support role, ideally in software or SaaS.
Experience with the SAP ecosystem and ERP licensing preferred.
Experienced working remotely and thriving in a fast-paced environment.

Responsibilities

Support sales, legal, and finance for all deal-related activities.
Accelerate deal velocity throughout the quote-to-close process.
Maintain internal customer contract files and assist with CRM data.

Skills

Sales support role experience

Excellent communication skills

Collaboration skills

Attention to detail

Technical curiosity

Tools

Salesforce

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

SharePoint

ZoomInfo

DocuSign

Job description

Recruiting Manager at Gen AI strategic consulting firm

About Us

We are a rapidly growing SAP software reseller and implementation partner serving midmarket companies across multiple industries. As our business scales, we are building a best‑in‑class Sales and Revenue Operations team. The Deal Desk/Sales Support Specialist serves as a critical role in support and collaboration with Sales, Finance, Customer Success and Leadership directly contributing to our continued success. We are committed to fostering a diverse and inclusive workplace where every team member can thrive.

Role Summary

The Deal Desk/Sales Support Specialist is the primary point of contact for all deal‑related activities, supporting our team throughout the quote‑to‑close process. This role accelerates deal velocity and helps to ensure deals comply with internal policies and SAP program requirements. You will function at the intersection of sales operations, finance, and contract execution, making a direct impact on our commercial outcomes.

Key Responsibilities

Partner with Sales, Legal and Finance for commercial support in the following areas:

Pre‑closing activities:

Deal Registrations
Quote and presentation assistance
Partner evidence submissions
Contracts including NDA’s and customer order forms

Post closing activities:

Order booking (internal and partner)
Prepare and ensure clean handoff to Finance, Delivery and Customer Success teams

General/Other activities:

Update/maintain internal customer contract files
Assist with customer data maintenance in CRM (Salesforce)
Update/maintain standard operating procedures and master/template documents including internal documentation
Work with Finance as needed to ensure revenue is fully recognized for SAP reseller business

Qualifications

3–5 years in a sales support role (Deal Desk, Sales Operations, or Contract Operations), ideally in software, SaaS, or ERP services
Experience with SAP ecosystem, cloud subscription models, or ERP licensing preferred
Familiarity with SAP reseller quoting tools is a plus.
Excellent communication and collaboration skills
Advanced proficiency with Microsoft Excel, Word, PowerPoint and SharePoint
Experience with Salesforce, ZoomInfo, DocuSign; Outreach is a plus
Strong attention to detail and ability to thrive in a fast‑paced, growth‑oriented environment.
Technical curiosity and adaptability to new tools, including AI solutions.
Experienced working remotely
Must be focused, dependable and dedicated to task completion and team visibility.

Why Join Us?

If you enjoy a fast‑paced sales environment and want to be part of the commercial backbone of a growing SAP reseller business, this is the role for you. As a strategic and visible team member, you’ll have the opportunity to shape our deal processes, improve business efficiencies, and help scale our revenue engine. We offer opportunities for professional growth, a collaborative culture, and the chance to make a real impact.

Seniority level