Sales Support Specialist

Symetra; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A national financial services company is seeking a Sales Support Specialist to support their sales activities. The role requires excellent communication and technical skills, and provides a pathway to advanced sales roles. Compensation ranges from $22.00 to $36.23 per hour with bonuses. Remote work is emphasized, along with a flexible, inclusive work environment.

Benefits

Flexible full-time or hybrid telecommuting arrangements

401(k) plan with company matching

Paid time off including vacation and holidays

Qualifications

• Life and Health Insurance license required within first 3 months.
• Comfortable making outbound and receiving inbound calls.
• Previous life insurance experience required; life sales experience preferred.

Responsibilities

• Answer the phone line for the Sales Desk.
• Educate clients via conference calls and meetings.
• Assist sales team with product inquiries and marketing material.

Skills

Excellent communication and interpersonal skills

Strong technical/computer skills

Detail oriented

Relevant customer service experience

Desire to progress into a more advanced sales role

Education

High school diploma

Bachelor's degree or equivalent experience

Job description

Overview

Symetra has an exciting opportunity to join our Life Sales team as a Sales Support Specialist!

About the role: As a Sales Support Specialist, you will support the sales activities of our internal and external Individual Life Insurance sales team. You will provide support to advisors and wholesalers regarding Symetra's products and marketing programs. The role offers strong growth potential within the Life Sales team.

What you will do

• Answer the phone line for the Sales Desk where financial advisors and their offices call for product information, rate information, illustration requests, and service issues. You will own resolution of calls and inquiries received on this dedicated sales support line.
• Educate clients with Symetra thought leadership via conference calls, direct phone calls, and Teams meetings. While not product specific, this offering strengthens Symetra's value proposition to financial advisors and distributors.
• Partner with the sales team and internal partners to drive territory sales by assisting with product inquiries, product illustrations, updates on pending applications, and fulfilling orders for marketing material and sales literature.
• Provide calling campaign assistance by launching new products and identifying new sales opportunities.

Why work at Symetra

"If you want to invest in yourself and build a career, this is a great place to work. If you don\'t want to put in the effort to learn the industry, there are easier places to work." Cris H. - AVP Internal Sales, Training and Development

"I truly believe there\'s something for everyone at Symetra. No matter what your passion is, if you enjoy being part of something bigger and want to make a meaningful difference, this is the place for you. We\'re more than just an insurance company—we\'re a community with purpose." - Joanne S., AVP Compliance

What we offer you

We don\'t take a "one-size-fits-all" approach to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan with immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days, and ten paid holidays
• Company matching to double your community impact
• Details? Check out our Symetra Benefits Overview

Compensation

$22.00 - $36.23/hourly plus eligibility for annual bonus program

Who you are

• High school diploma required
• Bachelor\'s degree or equivalent experience preferred
• Life and Health Insurance license required within the first 3 months of employment
• Excellent communication and interpersonal skills
• Strong technical/computer skills
• Demonstrated success in a team environment
• Detail oriented, self-motivated, and able to multitask and problem-solve
• Comfortable making outbound calls as well as receiving inbound calls
• Relevant customer service experience with an aptitude for sales
• Desire to progress into a more advanced sales role
• Previous life insurance experience required; life sales experience strongly preferred

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We\'re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. We are guided by Value, Transparency and Sustainability. We provide products and services people need at a competitive price, we communicate clearly so people understand what they\'re buying, and we design products—and operate our company—to stand the test of time. We\'re committed to showing up for our communities, lifting up our employees, and supporting diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

#LI-MT1

#LI-Remote

Please review Symetra\'s Remote Network Minimum Requirements

As a remote-first organization, Symetra has the following standards for employees\' internet connection: Minimum Internet Speed: 100 Mbps download and 20 Mbps upload; Internet Type: Fiber, Cable, or DSL. Not permissible: Satellite, cellular broadband, or other wireless technology, or dial-up. When applying, you\'ll be asked to test your internet speed and confirm it meets these standards.

Work Remotely: Remote-first policy in effect