Sales Support Specialist

Airgas; Rancho Cordova (CA); Hybrid; USD 71,635,200 - 77,145,600; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company match

Paid holidays & vacation

Job summary

Airgas in Rancho Cordova, CA is hiring a Sales Support Specialist to act as a liaison for the outside sales team. You will manage quotes, orders, pricing updates, and responsive customer support to ensure timely deliveries and accurate information.

The role requires a high school diploma, strong customer-service skills, and the ability to handle multiple tasks in a deadline-driven environment. Benefits include medical/dental/vision, 401(k), and paid time off.

Qualifications

• High School Diploma or equivalent.
• Proven track record cultivating customer relationships and handling high-volume communications.
• Ability to work in a deadline-oriented environment and manage multiple tasks.
• Strong collaboration across diverse teams and levels of an organization.

Responsibilities

• Submit quotes and track orders and deliveries.
• Enter and update contracted pricing and resolve customer inquiries.
• Provide timely research and resolution to issues via telephone, email, or in person.
• Maintain professional communication with sales force regarding quotes and orders.
• Support pricing, inventory, and special projects as needed.

Skills

Customer relationships

High-volume communication

Correspondence writing

Time management

Cross-functional collaboration

Education

High School Diploma or equivalent

Tools

G-Suite

SAP

Job description

## Sales Support SpecialistApplyremote type: Hybridlocations: Rancho Cordova, CA (Regional Office)time type: Full timeposted on: Posted Todayjob requisition id: R10097237R10097237 Sales Support Specialist (Open)Location:Rancho Cordova, CA (Regional Office) - Cust. installations## How will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.# At Airgas, we **RESPECT**, **HONOR** and **VALUE** diversity.# **Airgas is Hiring for a Sales Support Specialist in Rancho Cordova, CA!**# ***We are looking for you !**** Target Hiring Range: $25.00 - $27.00* Monday - Friday, Daytime hours.* **Comprehensive Family Benefits:** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* **Support for Parents:** We offer a 14-week paid child birth benefit to support growing families.* **Future Security:** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* **Early Access:** Your benefits start after just 30 days of employmen**t****Recruiter: Josselyn Suarez / [e-mail] / (562) 247- 0786**The primary objective of this position is to provide an excellent and comprehensive support to the outside sales force. This position will act as the liaison for the sales representatives and other internal departments, such as accounts receivable, customer service, operations and branch associates. The core responsibilities you will contribute to include submitting quotes, tracking orders and deliveries, entering and updating contracted pricing, and providing timely research/resolution to customer issues and requests for information.* Foster an excellent level of customer service by assisting sales force via telephone, email, fax, or in person.* Guide and support incoming telephone and email orders/inquires in a professional manner.* Daily communication with sale force personnel regarding quotes, order status, deliveries, back orders and issues pending.* Complete customer follow up on quotes, inquiries, order status (expedite orders), deliveries and issues resolved.* Has daily communication with the sales force regarding quotes, order status, deliveries, back orders and/or any pending order issues.* May be requested to participate in special projects relating to pricing, inventory, or sales to align the needs of the customer with the direction and policy of Airgas.* Participates in product knowledge and vendor trainings to present new products to customers to increase their awareness of our market segments.* We welcome your flexibility to support any reasonable work request that falls within your qualifications but not specifically described.## \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_## ## Are you a MATCH?**Required Qualifications*** High School Diploma or equivalent* A proven track record in cultivating customer relationships and managing high-volume communication.* Strong skills in crafting correspondence and routine reports.* A natural passion for supporting and connecting with customers.* Must be able to contribute meaningfully in a deadline-oriented environment and show a strong aptitude in organizing and prioritizing multiple work assignments. Strong skills in fostering alignment and building relationships across diverse groups at all organizational levels.**Preferred Qualifications*** Brings 3 years of collaborative administrative experience supporting a sales staff* Knowledge of welding, industrial gases, and safety equipment applications is a welcomed asset.* G-Suite (Google Applications) experience is helpful* SAP knowledge is a welcomed asset* Exceptional skills in crafting clear communication and fostering understanding; well organized; collaborative problem-solving; strong service orientation; strong interpersonal skills and ability to influence, thrive both in self-directed tasks and as a collaborative partner within a team.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Benefits**We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Your DIFFERENCES enhance our PERFORMANCE**At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**About Airgas**Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Equal Employment Opportunity Information**We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].