Sales Support Specialist

ABB Inc.; Oklahoma; Remote; USD 65,000 - 105,000; Full time

Job summary

A leading engineering company is seeking a Sales Support Engineer to provide technical resources during the proposal process. You will assist in preparing technical descriptions, determining costs, and addressing customer inquiries. The position is remote, with a focus on instrumentation knowledge and sales operations tools. Ideal candidates will have a relevant degree and experience in sales support and bids.

Benefits

Health insurance options

401k plan with company contributions

Parental leave

Employee assistance program

Qualifications

• 2-5 years of relevant work experience in sales support, bids, and proposals.
• Bachelor's degree in engineering preferably in Instrumentation or Electronics.
• Knowledge of field instrumentation and international standards required.

Responsibilities

• Offer technical advice on ABB products to customers and sales specialists.
• Perform studies to determine optimal technical solutions for customer inquiries.
• Develop new sales opportunities and ensure budget goals are met.

Skills

Field instrumentation knowledge

Technical RFQ document review

Sales operation tools knowledge (e.g., Salesforce)

Analytic and diagnostic skills

Understanding industrial processes

Education

Bachelor's degree in engineering

Tools

Salesforce

SAP Models

Job description

Overview

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Product Line Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: Remote with preferred home location in Bartlesville, OK. #LI-Remote

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications for the role

• 2-5 Years of relevant work experience in sales support, bids, and proposals. (more experience is also welcome).
• Bachelor\'s degree in engineering preferably inInstrumentation or Electronics is preferred.
• Specialized knowledge of field instrumentation to measure and monitor level, pressure and temperature is required, knowledge in Levels would be preferred.
• Good reading experience of reviewing technical RFQdocuments
• Experience in product selection and configuration, quotation preparation, technical document compliance, vendor coordination, full-cost model calculation (familiar with SAP Models), and technical query clarification.
• Knowledge of sales operations tools - Salesforce, Opportunity Management, Reports, and Dashboards.
• Exposure and understanding of the industrial processes -, Oil & Gas, chemicals, petrochemicals, Power Plant, Water & Wastewater.
• Exposure and understanding of international standards - ISA, API, ANSI/ASME, ISO, IEC, and Hazardous location approvals.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What\'s in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You\'ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays.Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by qualifications and experience, this position is expected to pay between $65,100 and $104,160 annually.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.