Sales Support Specialist

Photomate Ukraine; Indiana; On-site; USD 6,900 - 12,000; Full time

Benefits offered by this job

Be part of an international company

Growth opportunities

Job summary

PHOTOMATE is seeking a proactive Sales Support Specialist to join our team in Tbilisi. You will liaise between customers, sales reps, and internal departments to ensure reliable solutions and top-notch service.

This role emphasizes accuracy in orders, documentation, and timely communications. Ideal candidates have 3+ years in sales support or related roles, strong Excel and MS Office skills, and familiarity with CRM/ERP platforms.

Qualifications

• At least 3 years of experience in Sales Support, Sales Administration, or a similar role.
• Fluent Georgian and English at B2 level or higher.
• Strong organizational and communication skills with attention to detail.
• Good knowledge of MS Office, especially Excel.
• Experience with CRM or ERP systems; SAP S/4HANA is an advantage.

Responsibilities

• Prepare commercial offers and provide information on pricing, product availability, and delivery times.
• Communicate with customers, respond to inquiries, and follow up on quotations and orders.
• Process customer orders and coordinate sales documentation, shipments, and deliveries.
• Cooperate with sales, logistics, finance, and technical teams to ensure smooth operations.
• Maintain accurate customer, quotation, and order records in CRM and SAP systems.
• Monitor outstanding payments and prepare regular sales reports.

Skills

Organizational skills

Communication skills

MS Excel

CRM/ERP experience

SAP S/4HANA (advantage)

Tools

SAP S/4HANA

Job description

Are you an experienced Sales Support professional who enjoys working with customers, coordinating orders, and keeping things running smoothly?

At PHOTOMATE, we are looking for a proactive and well-organized Sales Support Specialist to join our team in Tbilisi. You will be an important link between our customers, sales representatives, and internal departments, helping us deliver reliable solutions and excellent customer service.

Your Role At PHOTOMATE

• Prepare commercial offers and provide information on pricing, product availability, and delivery times.
• Communicate with customers, respond to inquiries, and follow up on quotations and orders.
• Process customer orders and coordinate sales documentation, shipments, and deliveries.
• Cooperate with sales, logistics, finance, and technical teams to ensure smooth operations.
• Maintain accurate customer, quotation, and order records in CRM and SAP systems.
• Monitor outstanding payments and prepare regular sales reports.

What We're Looking For

• At least 3 years of experience in Sales Support, Sales Administration, or a similar role, preferably in renewable energy, technical products, or a related industry.
• Fluent Georgian and English at B2 level or higher.
• Strong organizational and communication skills with attention to detail.
• Good knowledge of MS Office, especially Excel.
• Experience with CRM or ERP systems; SAP S/4HANA is an advantage.
• A proactive, reliable, and customer-oriented approach.

Why join PHOTOMATE?

• Be part of an international company contributing to the development of renewable energy.
• Work with innovative solar and energy storage technologies.
• Collaborate with experienced colleagues across international markets.
• Enjoy a varied role with opportunities to grow professionally.

Who We Are

PHOTOMATE is an international distributor and provider of comprehensive services and solutions in the renewable energy sector. We specialise in solar inverters, battery energy storage systems, and related technologies.

We combine quality products, technical expertise, and customer-focused services to help our partners build a more sustainable energy future.