Sales Support Specialist

Pharma Source Direct, Inc.; Englewood (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Short-Term Disability (STD) paid by %

Long-Term Disability (LTD) paid by %

Life Insurance

401(k) with 4% company match

Generous PTO

Job summary

Pharma Source Direct is seeking a self-driven Sales Support Specialist to manage customer satisfaction and support our API wholesale sales team. This role requires excellent administrative coordination, CRM management, and cross-departmental collaboration in a fast-paced environment.

Responsibilities include handling inquiries, supporting the sales manager, coordinating orders, maintaining Salesforce records, preparing proposals, and staying current on GMP standards and API offerings.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum of 3 years in customer service, sales support, or administrative roles.
• Experience with QuickBooks and Salesforce preferred.
• Understanding of pharmaceutical compounding, GMP, FDA regulations, and GDP.
• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong problem-solving, organizational, and multitasking capabilities.
• Ability to work independently on-site in Englewood, CO.

Responsibilities

• Respond promptly to customer inquiries via phone and email.
• Provide administrative support to the sales manager, including calendar and appointment management.
• Coordinate order processing, shipments, and deliverables with internal teams.
• Maintain accurate records in Salesforce CRM, including regulatory data and pricing.
• Assist in the preparation of sales proposals, contracts, and presentations.
• Stay current on API industry trends, GMP standards, and product offerings.

Skills

Customer service

Sales support

Administrative support

Education

Bachelor’s degree in Business/Marketing or related field

3+ years in customer service or sales support

Tools

QuickBooks

Salesforce

Microsoft Excel

Job description

Company / Entity:PharmaSource Direct

Job Location:Englewood, CO 80112, United States (Full-Time In-Person)

Job Title:Sales Support Specialist

Reports to:Sales Manager

Hours:8:30 AM - 5:00 PM

FLSA Status:Non-Exempt

Employment Type:Full-Time (Full-Time In-Person)

Choice isn’t optional. It’s everything.

Too many companies in the pharmaceutical industry treat quality as automatic. AtPharma Source Direct, we reject that mentality. We exist to give compounding pharmacies and outsourcing facilities a transparent, uncompromising alternative to transactional wholesale.

PharmaSource Direct exists to blow that model wide open.

Modern medicine is moving beyond one-size-fits-all prescriptions—andPharma Source Directis the engine behind that shift. We’re redefining pharmaceutical compounding wholesale by replacing cookie-cutter distribution with high-touch service, specialty API importing, and uncompromising regulatory rigor. Serving 503A pharmacies and 503B facilities nationwide, we deliver the purity, traceability, and customized support that empower providers to treat the individual, not the average. We’re looking for sharp, driven people ready to raise the standard of pharmaceutical supply.

Get Well. Live Well.

Position Overview

Pharma Source Direct is seeking a self-driven Sales Support Specialist to manage customer satisfaction and support our API wholesale sales team. This role requires excellent administrative coordination, CRM management, and cross-departmental collaboration in a fast-paced environment.

Key Responsibilities

• Respond promptly to customer inquiries via phone and email.
• Provide administrative support to the sales manager, including calendar and appointment management.
• Coordinate order processing, shipments, and deliverables with internal teams.
• Maintain accurate records in Salesforce CRM, including regulatory data and pricing.
• Assist in the preparation of sales proposals, contracts, and presentations.
• Stay current on API industry trends, GMP standards, and product offerings.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Minimum of 3 years in customer service, sales support, or administrative roles.
• Experience with QuickBooks and Salesforce preferred.
• Understanding of pharmaceutical compounding, GMP, FDA regulations, and GDP.
• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong problem-solving, organizational, and multitasking capabilities.
• Ability to work independently on-site in Englewood, CO.

We are committed to supporting our team’s health, financial future, and work-life balance. Our benefits include:

Healthcare Coverage:Comprehensive health, dental, and vision insurance plans with company-subsidized premiums.

Peace of Mind:100% company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance.

Retirement Savings:A 401(k) plan featuring a 4% company match to help you build for the future.

Work-Life Balance:Generous Paid Time Off (PTO) so you can relax, recharge, and take care of what matters most.

Our Mission

To empower individuals and providers with personalized, root-cause-focused care that restores health, balance, and freedom.

Our Vision

To lead a transformative shift in modern medicine…where deeper insights, proactive care, and personal choice define the future of wellness.

Our Values

Care:We provide a welcoming, nurturing environment for our staff and our clients.

Growth:We are dedicated to fostering beneficial change for ourselves and those we serve.

Respect:We are unwavering in our commitment to speak with honor and listen without judgement.

Partnership:Working collaboratively to build trust, value diverse perspectives, and achieve shared goals.

Integrity:Acts with honesty, accountability, and alignment to company values.

PharmaSource Direct 8591 Prairie Trail Dr. Suite C-600 Englewood, CO 80112 Englewood, CO 80112, United States