Sales Support Representative - Work from Home

Scholastic; Levittown (PA); Remote; USD 32,000 - 45,000; Full time

Job summary

A leading company in the education and publishing sector is seeking a Sales Support Representative to work from home. This full-time role involves supporting book fair activities, managing orders, and engaging with customers. Ideal candidates will have sales experience, strong communication skills, and proficiency in Microsoft Office. Benefits include competitive pay, health insurance, and generous discounts on company merchandise.

Benefits

Medical, dental, and vision benefits

Time off program including vacation and personal days

50% off discount on Scholastic merchandise

Qualifications

• 2+ years of sales or customer service experience preferred.
• Strong oral and written communication skills.
• Ability to remain calm under pressure.

Responsibilities

• Support book fair activities and manage fair order follow-ups.
• Interact with personnel to address operational concerns.
• Utilize technology to support sales and service processes.

Skills

Attention to detail

Sales experience

Customer service

Communication skills

Multitasking

Education

High school diploma or GED equivalent

BA/BS degree (preferred)

Tools

Microsoft Office

CRM programs

Job description

Sales Support Representative - Work from Home

Pay $15.65 - $21.00 / hour

Location Levittown/Pennsylvania

Employment type Full-Time

Job Description

Req#: R12838 Industry: Publishing Company in the Education and Literacy space

Why consider this job opportunity:
- Competitive pay range of $32,500 - $45,000
- Full-time position with medical, dental, and vision benefits
- Time off program including vacation, personal days, and sick time
- Generous 50% off discount on Scholastic merchandise
- Opportunity for career advancement to become Fair Consultants

What to Expect (Job Responsibilities):
- Perform various tasks to support book fair activity across the territory team
- Manage order management including fair order follow-up and restocks
- Interact with branch personnel and transportation team to address operational concerns
- Promote book fair programs and marketing initiatives to guide customers to host successful events
- Utilize technology to support sales and service processes

What is Required (Qualifications):
- High school diploma or GED equivalent (BA/BS degree preferred)
- Basic math and computer skills with attention to detail
- Proficiency with Microsoft Office and CRM programs
- +2 years of sales or customer service experience preferred
- Strong oral and written communication skills
- Ability to remain calm under pressure and multitask
- Availability for evening hours as needed

How to Stand Out (Preferred Qualifications):
- Familiarity with children's literature, Book Fairs, and school activities
- Demonstrate customer orientation over the telephone

#SalesSupport #BookFair #CustomerService #CommunicationSkills #Teamwork

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About the company

Find the best books, literary resources and educational solutions for kids at Scholastic, a leader in publishing and education for nearly 100 years.

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