Sales Support Representative - Work from Home

Scholastic; Frisco (TX); Remote; USD 32,000 - 45,000; Full time

Job summary

A leading publishing company seeks a Sales Support Representative to work from home. The role involves supporting book fair activities, managing orders, and delivering exceptional customer service. Ideal candidates should have a high school diploma, strong communication skills, and experience in sales or customer service. Competitive pay and various benefits are offered, along with opportunities for advancement within the company.

Benefits

Medical, dental, and vision benefits

Generous time off program

50% off Scholastic merchandise

Career advancement opportunities

Qualifications

• High school diploma or GED equivalent required.
• Proficiency with Microsoft Office and basic math skills.
• 2+ years sales or customer service experience preferred.

Responsibilities

• Assist book fair activities and manage orders.
• Provide customer service and promote book fair programs.
• Utilize technology for sales and service processes.

Skills

Basic math

Attention to detail

Proficiency with Microsoft Office

Strong oral communication

Strong written communication

Ability to remain calm under pressure

Multi-task oriented

Education

High school diploma or GED equivalent

BA/BS degree preferred

Tools

CRM programs

Job description

Sales Support Representative - Work from Home

Industry: Publishing Company in the Educational Products and Services space

Why consider this job opportunity:
- Competitive pay range of $32,500 - $45,000
- Medical, dental, and vision benefits
- Time off program including vacation, personal days, and sick time
- Generous 50% off discount on Scholastic merchandise
- Opportunity for career advancement to Fair Consultant roles

What to Expect (Job Responsibilities):
- Perform various tasks to support book fair activity across territory team
- Manage order management and interact with branch personnel and transportation team
- Support promotion of book fair programs and event participation strategies
- Utilize technology to support sales and service processes
- Provide exceptional customer service and expand customer relationships

What is Required (Qualifications):
- High school diploma or GED equivalent required
- Basic math and computer skills with attention to detail
- Proficiency with Microsoft Office and CRM programs
- Preferred +2 years sales or customer service experience
- Strong oral and written communication skills
- Ability to remain calm under pressure
- Multi-task oriented
- Evening hours as needed

How to Stand Out (Preferred Qualifications):
- BA/BS degree preferred
- Familiarization with children's literature, Book Fairs, and school activities
- Demonstrate customer orientation over the telephone

#Publishing #Education #CustomerService #SalesSupport #RemoteWork

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About the company

Find the best books, literary resources and educational solutions for kids at Scholastic, a leader in publishing and education for nearly 100 years.

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