Sales Support Representative - Work from Home

Scholastic; Cherry Hill Township (NJ); Remote; USD 32,000 - 45,000; Full time

Job summary

A renowned educational publishing company seeks a Sales Support Representative to work from home in Cherry Hill, NJ. The role involves supporting book fair activities, managing orders, and contributing to marketing efforts. Ideal candidates will possess strong communication skills, a high school diploma, and a customer service background. Competitive pay and benefits are included.

Benefits

Medical, dental, and vision benefits

Time off program including vacation and personal days

50% discount on Scholastic merchandise

Opportunities for career advancement

Qualifications

• High school diploma or GED is required; BA/BS preferred.
• 2+ years of sales or customer service experience preferred.
• Proficient in Microsoft Office and CRM programs.

Responsibilities

• Support book fair activity including scheduling and post-event calls.
• Manage order management processes and marketing initiatives.
• Utilize technology to maintain accurate records and prioritize tasks.

Skills

Basic math

Computer skills

Attention to detail

Strong oral communication

Strong written communication

Multitasking

Education

High school diploma or GED equivalent

BA/BS degree (preferred)

Tools

Microsoft Office

CRM programs

Job description

Sales Support Representative - Work from Home

Pay $15.65 - $21.00 / hour

Location Cherry Hill/New Jersey

Employment type Full-Time

Job Description

Req#: R12838 Industry: Educational Publishing Company

Why consider this job opportunity:
- Competitive pay range of $32,500 - $45,000
- Medical, dental, and vision benefits
- Time off program including vacation, personal days, and sick time
- 50% discount on Scholastic merchandise
- Opportunities for career advancement, preparing for roles as Fair Consultants

What to Expect (Job Responsibilities):
- Perform various tasks to support book fair activity, including scheduling, appointment setting, and post-event calls
- Manage order management processes, such as fair order follow-up and restocks
- Support marketing initiatives and guide customers to host successful events
- Utilize technology for sales and service processes, maintaining accurate records and prioritizing tasks
- Collaborate with branch personnel and transportation team for operational concerns

What is Required (Qualifications):
- High school diploma or GED equivalent (BA/BS degree preferred)
- Basic math and computer skills with attention to detail
- Proficiency with Microsoft Office and CRM programs
- +2 years of sales or customer service experience preferred
- Strong oral and written communication skills
- Ability to multitask and remain calm under pressure

How to Stand Out (Preferred Qualifications):
- Familiarization with children's literature, Book Fairs, and school activities
- Demonstrate customer orientation over the telephone

#EducationalPublishing #SalesSupport #BookFairs #CustomerService #RemoteWork

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About the company

Find the best books, literary resources and educational solutions for kids at Scholastic, a leader in publishing and education for nearly 100 years.

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