Sales Support & Market Analyst

Lumentum Operations LLC; San Jose (CA); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Lumentum Operations LLC, based in San Jose, CA, is seeking a motivated Sales Support & Market Analyst to equip the sales team with actionable market insights and data-driven support.

You will analyze internal and external data, build account plans for large accounts, create PowerPoint presentations, and perform market research to inform strategic decisions. A degree in business or related field plus 1–3 years of experience and proficiency in MS Office are required.

Qualifications

• Bachelor's degree or equivalent in Business Administration, Marketing, Economics, or related field.
• 1–3 years of experience in sales support, sales operations, or market analysis, preferably in tech/manufacturing.
• Proficiency in Microsoft Office Suite; Salesforce experience is a plus.

Responsibilities

• Provide actionable market and customer insights to address strategic questions.
• Analyze data using queries, spreadsheets, and statistical tools.
• Support account plans for large accounts and assist sales managers with inquiries.
• Create PowerPoint presentations to present market and customer insights.
• Perform market research and SWOT analyses; identify trends and risks.

Skills

Analytical skills

Communication

Time management

Team collaboration

Education

Bachelor's degree in Business Administration/Marketing/Economics or related field

Tools

Microsoft Excel

PowerPoint

Word

Salesforce

Job description

## Sales Support & Market AnalystApply: USA - CA - San Jose (Ridder): Full time: Posted Today: 20261434**It's fun to work in a company where people truly BELIEVE in what they're doing!** We're committed to bringing passion and customer focus to the business.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Job Summary\\*\\* Lumentum Operations LLC is seeking a motivated Sales Support & Market Analyst to provide essential administrative and analytical support to our sales team, contributing to the achievement of sales targets and informing strategic market decisions. Job Responsibilities\\*\\* Provide actionable overall market and customer insights to address key strategic questions.Analyze external and internal customer data using database queries, spreadsheet models, and statistical analysis tools.Collect and compile information around competitive positioning of Lumentum’s offeringSupport creation of account plans on large accountsSupport Account and Sales managers with customer inquiries and follow up activitiesCreate PowerPoint presentations to provide market and customer insightsPerform valid and reliable market research SWOT analysisInterpret data, formulate reports and make recommendationsIdentify trendsetter ideas by researching industry websites, publications, and announcements.Examine potential risks for business opportunities Job Qualifications\\*\\* \\* Bachelor's degree in Business Administration, Marketing, Economics, or a related field. \\* 1-3 years of experience in a sales support, sales operations, or market analysis role, preferably within a technology or manufacturing environment. \\* Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is essential. \\* Experience with CRM software (e.g., Salesforce) highly preferred. \\* Strong analytical skills with the ability to interpret complex data and draw actionable insights. \\* Excellent written and verbal communication skills. \\* Strong organizational skills and attention to detail. \\* Ability to work independently and as part of a team in a fast-paced environment. \\* Demonstrated ability to manage multiple priorities and meet deadlines.**Pay Range:**P10-USA-1 :$59,650.00 - $85,250.00**Disclaimer:**Final base salary for the successful candidate will depend on multiple factors, including but not limited to, job location, where work will be performed, qualifications, work history and relevant experience. With our continual goal of making Lumentum a best place to work for our employees, we strive to offer employees competitive total compensation packages, which may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.Lumentum is illuminating the networks of tomorrow with advanced photonic technologies that enable AI, data centers, telecom, industrial, and sensing applications. As AI accelerates the global demand for bandwidth and energy efficiency, we deliver the building blocks that keep data moving reliably, efficiently, and at massive scale. Our optical products support AI and compute infrastructure, cloud and DCI environments, metro and long-haul networks, while our lasers drive breakthroughs in precision manufacturing and sensing.For nearly five decades, Lumentum has been at the intersection of light and innovation. What began as a vision with JDS Uniphase to harness the power of photonics has evolved into a global force driving the communication infrastructure of tomorrow. At Lumentum, we’re building more than a business—we’re building a team of passionate innovators whose drive to collaborate, create, and connect the world fuels everything we do. We are part of the AI technology revolution and we are illuminating the path forward. Headquartered in San Jose, California, we operate worldwide through a network of R&D, manufacturing, and sales locations.