Sales Support Coordinator, Scenic

Production Resource Group; Town of New Windsor (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Job summary

Production Resource Group (PRG) is seeking a Scenic Sales Support Coordinator in New Windsor, NY. You will input and track projects in Salesforce, manage leads, and coordinate with Sales, Operations and Project Management to align customer needs with studio resources.

The role requires strong communication, organization, and the ability to juggle multiple projects in a fast-paced environment. Experience with Salesforce or Oracle is a plus, with competitive hourly pay and benefits offered.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities and reliability.
• Ability to handle multiple projects simultaneously in a fast-paced environment.
• Experience with CRM systems like Salesforce and Oracle is a plus.

Responsibilities

• Enter Sales Leads and Opportunities into Salesforce.
• Answer calls and emails from prospective and current customers.
• Coordinate with Sales/BD leaders to determine customer needs.
• Run reports from Oracle Fusion and Salesforce and distribute as needed.
• Analyze project data to identify trends for General Management.
• Support running shows, troubleshoot issues, and manage repair budgets.
• Coordinate show support and fabrication with shop staff.
• Manage billing and invoicing for Show Support services.
• Track financial performance of Show Support jobs.
• Prepare contracts for General Management & Project Management.
• Collaborate with Operations and Logistics to meet goals.
• Pursue knowledge improvements to better serve customers.

Skills

Strong communication

Organization

Integrity

Multitasking

Thrives in fast pace

Education

BA in Theater Arts or related field

Tools

Salesforce

Oracle

Job description

About PRG

Production Resource Group (PRG) unites exceptional people and deep production expertise to bring ambitious creative visions to life. As a global production partner across Music & Live TV, Corporate Events & Brand Experiences, TV & Film, Broadway and Sports, we deliver more than 5,000 events a year from 33 locations.

About PRG

Production Resource Group (PRG) unites exceptional people and deep production expertise to bring ambitious creative visions to life. As a global production partner across Music & Live TV, Corporate Events & Brand Experiences, TV & Film, Broadway and Sports, we deliver more than 5,000 events a year from 33 locations. Our teams cover lighting, audio, video, LED, camera, rigging, scenic, automation, broadcast and crew, so wherever you start at PRG, you’ll work alongside specialists in every production discipline. Projects range from a single rental to fully integrated productions, and with a presence across five continents, there’s plenty of room to grow. At PRG, our people make it possible. Whatever your role, your work shows up in what audiences experience on stage, on screen and beyond.

Summary/objective

The Scenic Sales Support Coordinator is responsible for supporting the Sales and Project Management department in the tracking and logging of projects in all of our core markets. This employee will also serve as an intermediary between the scenic shop and our clients for any support needs during their runs. The job includes such tasks as the input and management of all projects into Salesforce, tracking won/lost work, updating project financial information and client information. Also requires continual communication between Sales & Operations.

Essential Functions

• Enter Sales Leads and Opportunities into Salesforce
• Answer phone calls and manage emails from prospective and existing customers
• Coordinate with GM of Sales & Business Development, Director of Sales & Estimating, and Project Management Department to ascertain customer’s needs
• Work with Sales staff to run reports out of Oracle Fusion and Salesforce and distribute as necessary
• Assist in the analysis of project data for General Management to identify trends.
• Manage support to running shows as required, including trouble-shooting for errors, assign repair actions, coordinate staffing, and manage repair budgets.
• Coordinate show support needs, requests, and fabrication with shop staff.
• Manage billing and invoicing for all Show Support services
• Track financial performance of Show Support jobs
• Prepare contracts for General Management & Project Management
• Collaborate with Operations and Logistics teams to ensure project goals are met
• Seek opportunities for improving own knowledge base to better serve our customers
• Help track and manage jobs costs
• Additional responsibilities as required.

Knowledge, Skills, And Abilities

• Strong verbal and written communication skills
• Excellent organization skills
• Display integrity, reliability and the ability to work well with others
• Ability to handle multiple projects at once
• Ability to work in a fast-paced environment

Physical demands

• Must be able to remain in a stationary position for extended periods of time.
• The employee may occasionally lift and/or move up to 20 pounds.
• The position requires the ability to see clearly (with or without the aid of glasses or contact lenses) during responsibilities on and off a computer.
• Must be able to communicate effectively by listening and in both written and verbal forms.

Required Education And Experience

• BA in Theater Arts or related field preferred
• Strong computer proficiency, including Microsoft Office Suite
• Experience working in Salesforce and/or Oracle is a plus
• 2+ years experience in related field
• Candidate must possess an in-depth knowledge of scenic systems, associated products, technologies, and their relevant application.

The pay range for this position is estimated to be $22.00-28.00/hour. Actual pay to be determined by the experience, knowledge, skills, and abilities of the applicant combined with location and alignment with market data. Additionally, we offer comprehensive health, dental, and vision insurance, paid time off, and a 401(k) retirement savings plan with matching contributions.

PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required.

This is a safety sensitive position and will require pre employment drug screening.

Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.