Sales Support Coordinator

Physicians Mutual Insurance Company, Inc.; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Physicians Mutual Insurance Company, Inc. in Omaha is seeking a Sales Support Coordinator to back the Agency team and drive growth across our national distribution network.

You will coordinate new business processing from application submission through policy delivery, provide high-quality service to policyholders, agents, vendors and internal teams, and help build strong relationships with field sales management and support staff.

Qualifications

• High school diploma or equivalent; additional education in Business Administration is a plus.
• 4 years of administrative experience, ideally in an insurance or sales support environment.
• Proficiency in Microsoft Word, Excel, Internet applications and general PC use.
• Excellent written and verbal communication skills, with the ability to train and guide others effectively.
• Ability to work independently while thriving in a team environment.
• Strong organizational, interpersonal, and relationship-building abilities; capable of managing deadlines in a fast-paced environment.
• Familiarity with the insurance industry and HIPAA privacy regulations is a plus.
• Working knowledge of Physicians Mutual products, benefits and underwriting guidelines preferred.

Responsibilities

• Support Sales Leaders & Agents – Provide comprehensive business support to Regional Sales Directors, Account Managers, Agency Principals, and Agents.
• Coordinate New Business Processing – Serve as case coordinator from application submission through policy delivery, ensuring timely and accurate processing.
• Deliver Outstanding Service – Provide professional, high-quality service to policyholders, Agents, vendors and internal Home Office teams.
• Build Strong Relationships – Foster positive working relationships with Agents, Field Sales Management, Agency Principals, and support staff.

Skills

Microsoft Word

Microsoft Excel

Internet applications

General PC use

Written and verbal communication

Independent yet team player

Time management

Insurance knowledge (HIPAA a plus)

Education

High School Diploma

Business Administration coursework

Job description

Overview

Join Physicians Mutual as aSales Support Coordinator, where you’ll play a vital role in supporting our Agency team and helping drive growth across our national distribution network. This is an exciting opportunity to combine administrative excellence with relationship-building, while supporting sales leaders, agents and distribution partners.

Responsibilities

• Support Sales Leaders & Agents – Provide comprehensive business support to Regional Sales Directors, Account Managers, Agency Principals, and Agents.
• Coordinate New Business Processing – Serve as case coordinator from application submission through policy delivery, ensuring timely and accurate processing.
• Deliver Outstanding Service – Provide professional, high-quality service to policyholders, Agents, vendors and internal Home Office teams.
• Build Strong Relationships – Foster positive working relationships with Agents, Field Sales Management, Agency Principals, and support staff.

Qualifications

• High school diploma or equivalent; additional education in Business Administration is a plus.
• 4 years of administrative experience, ideally in an insurance or sales support environment.
• Proficiency in Microsoft Word, Excel, Internet applications and general PC use.
• Excellent written and verbal communication skills, with the ability to train and guide others effectively.
• Ability to work independently while thriving in a team environment.
• Strong organizational, interpersonal, and relationship-building abilities; capable of managing deadlines in a fast-paced environment.
• Familiarity with the insurance industry and HIPAA privacy regulations is a plus.
• Working knowledge of Physicians Mutual products, benefits and underwriting guidelines preferred.

About Us

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer satisfaction rating — a true sign of a company dedicated to embodying its vision.