Sales Support Associate

Neara; Los Angeles (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

Unlimited PTO

Paid parental leave

Office environment in NYC

Career growth opportunities

Job summary

Onshore, based in New York, NY, is seeking a Sales Support Associate to bolster the Sales team with meticulous CRM management, client engagement, and material preparation. The role emphasizes data accuracy, proactive follow-ups, and cross-functional collaboration in a fast-paced environment.

The ideal candidate will have 2-4+ years in sales support, a Bachelor’s degree, and strong skills in Salesforce, MS Office, Outlook, and Docusign. Onshore offers a dynamic NYC office and growth opportunities.

Qualifications

• 2-4+ years of experience in sales support, sales administration, sales operations, business operations, or a similar role.
• 1+ years of being client facing in some capacity, with the ability to engage with clients and prospects to deliver exceptional service with a friendly and approachable demeanor.
• Bachelor’s degree is required (Business, Finance, Economics, or a related field are preferred).
• Proficiency with Salesforce, Microsoft Office, Outlook and Docusign.
• Exceptional organization skills with the ability to multitask effortlessly while maintaining keen attention to detail.
• Outstanding written and verbal communication skills, paired with a polished and professional presence that leaves a lasting impression.
• A self‑motivated innovator who thrives in a fast‑paced, entrepreneurial environment with an eagerness to make an impactful contribution to the Sales organization.

Responsibilities

• Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data accuracy and clear visibility for informed decision‑making.
• Provide essential daily support to the Sales team, expertly managing meeting schedules, calendars, and preparing compelling sales materials that drive results.
• Nurture leads by proactively following up with potential clients through phone, email and CRM tools by maintaining momentum and building strong relationships.
• Assist in preparing proposals, client presentations, and sales collaterals that showcase Onshore’s value.
• Monitor sales metrics, generate insightful performance reports, and support forecasting to keep leadership informed.
• Collaborate cross‑functionally across the organization, and constantly seek innovative ways to improve processes, tools and workflows to drive efficiency to empower the Sales team to succeed.

Skills

Salesforce

Microsoft Office

Outlook

Docusign

Organization

Communication

Client facing

Education

Bachelor’s degree in Business/Finance/Economics or related field

Job description

Sales Support Associate

Job type: Full Time · Department: Sales · Work type: On-Site · USD 90,000-110,000 / year

New York, New York, United States

This position is remote, with preference to candidates located in Los Angeles and/or Orange County.

Who we are looking for

• 2-4+ years of experience in sales support, sales administration, sales operations, business operations, or a similar role.
• 1+ years of being client facing in some capacity, with the ability to engage with clients and prospects to deliver exceptional service with a friendly and approachable demeanor.
• Bachelor’s degree is required (Business, Finance, Economics, or a related field are preferred).
• Proficiency with Salesforce, Microsoft Office, Outlook and Docusign.
• Exceptional organization skills with the ability to multitask effortlessly while maintaining keen attention to detail.
• Outstanding written and verbal communication skills, paired with a polished and professional presence that leaves a lasting impression.
• A self‑motivated innovator who thrives in a fast‑paced, entrepreneurial environment with an eagerness to make an impactful contribution to the Sales organization.

What you’ll be doing

• Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data accuracy and clear visibility for informed decision‑making.
• Provide essential daily support to the Sales team, expertly managing meeting schedules, calendars, and preparing compelling sales materials that drive results.
• Nurture leads by proactively following up with potential clients through phone, email and CRM tools by maintaining momentum and building strong relationships.
• Assist in preparing proposals, client presentations, and sales collaterals that showcase Onshore’s value.
• Monitor sales metrics, generate insightful performance reports, and support forecasting to keep leadership informed.
• Collaborate cross‑functionally across the organization, and constantly seek innovative ways to improve processes, tools and workflows to drive efficiency to empower the Sales team to succeed.

Life at Onshore

• Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $90,000 - $110,000.
• Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.
• Unlimited Time Off: We believe in supporting work‑life balance and overall well‑being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed.
• Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event.
• Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members.
• Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team‑building activities.

Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.

We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.