Sales Support Associate

Siemens; Chicago (IL); Hybrid; USD 45,000 - 77,000; Full time

Job summary

Siemens in Irving, TX is seeking a Sales Support Associate for a hybrid role supporting US customers. You will assist new account setups, bookings, CRM updates, and collaborate across departments to resolve issues and support sales teams.

Basic qualifications include a high school diploma, 2+ years administrative experience, 1+ year with Salesforce, BookIT, SAP or KeySpot, 2+ years PC skills, and the ability to travel 5%. We value overtime flexibility and commitment to equity and inclusion.

Qualifications

• High school diploma or GED (state-recognized)
• 2+ years of administrative experience and strong organizational skills
• 1+ years of experience with Salesforce, BookIT, SAP and/or KeySpot
• 2+ years of strong PC skills and proficiency with Microsoft Office suite
• Able to work overtime hours when required
• Ability to travel 5% - Occasional travel for team gatherings, project kick-offs, etc.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Associate or Bachelor’s degree (preferred)
• 4+ years of administrative experience (preferred)
• 2+ years of experience with Salesforce, BookIT, SAP and/or KeySpot (preferred)

Responsibilities

• Support new customer account set up and modifications
• Prepare and submit project bookings and use CRM to manage customer and opportunity information through sales stages
• Collaborate with other departments to resolve issues relating to customers, accounts, booking submissions etc.
• Provide ad-hoc training/coaching, support and guidance to sales representatives
• Review requests from customers for onshore restriction decisions
• Assist sales executives with document management and obtain US Government FAR clauses for legal review

Skills

Administrative experience

Microsoft Office

Overtime flexibility

Travel availability

Education

Associate or Bachelor's degree

Tools

Salesforce

BookIT

SAP

KeySpot

Job description

Position Location: This role is hybrid remote/in-office and supports our Irving, TX branch location, which serves customers throughout US.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

As a Sales Support Associate, you will:

• Support new customer account set up and modifications
• Prepare and submit project bookings and utilize CRM System to manage and maintain customer and opportunity information through sales stages
• Collaborate with other departments to resolve issues relating to customers, accounts, booking submissions etc.
• Provide ad-hoc training/coaching, support and guidance to sales representatives
• Review requests from customers for onshore restriction decisions
• Assist sales executives with document management and obtain US Government Federal Acquisition Regulation clauses for legal review

You will make an impact with these qualifications:

Basic Qualifications:

• High school diploma, state-recognized GED
• 2+ years of administrative experience and organizational skills
• 1+ years of experience with Salesforce, BookIT, SAP and/or KeySpot
• 2+ years of strong PC skills and proficiency with Microsoft Office suite
• Able to work overtime hours when required.
• Ability to travel 5% - Occasional travel will be required for important team gatherings, project kick-offs, strategic discussions, or training
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Associate or Bachelor's degree
• 4+ years of administrative experience
• 2+ years of experience with Salesforce, BookIT, SAP and/or KeySpot

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #NOC-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $44,696 - $76,622 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.