Sales Support Analyst - Reporting

Fairygodboss; Town of Florida (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Fairygodboss is seeking a Sales Support Analyst - Reporting based out of Maitland, FL. This hybrid role requires candidates to be within commutable distance to the office and involves utilizing analytical skills to support decision-making processes across various business units. Key responsibilities include driving data analytics, preparing reports, and collaborating with Sales and Operational Leaders.

The ideal candidate will have experience in Sales or Marketing Operations and proficiency in CRM platforms. Strong communication and relationship building skills are essential for success in this role.

Qualifications

• 1-2 years of experience in Sales or Marketing Operations, Data Reporting & Analytics.
• Competency in Microsoft Office Suite and CRM platforms like SFDC and Oracle.
• Strong analytical skills and ability to thrive in a fast-paced environment.

Responsibilities

• Drive data analytics to develop insights about the business.
• Prepare standardized reporting to support sales leaders.
• Provide Just-in-Time support for Sales partners.

Skills

Data Reporting & Analytics

Sales Operations

Process Improvement

CRM Platforms

Communication Skills

Relationship Building

Education

Experience in Sales or Marketing Operations

Tools

Microsoft Office Suite

SQL

AWS

Job description

ADP is hiring a Sales Support Analyst - Reporting within our Commercial Operations Center of Excellence (CoE)

This is a hybrid role based out of our Maitland, FL office. Qualified candidates must live within commutable distance to this location.

As a Sales Support Analyst - Reporting you will be responsible for building and delivering timely best-in-class sales productivity and go-to-market metrics, combined with driving efficient operational process improvement within ADP's Global Sales & Marketing organization. You will utilize your analytical/technical skills and business acumen to support measurement of KPIs and effective decision-making process across various business units (BUs). We are in search of team members who are self-starters, intellectually curious and have a proven ability to seek out and develop innovative approaches to business problems/opportunities. You will partner and consult with Sales & Operational Leaders, and various internal functional teams such as Analytics & Automation, Market & Territory Planning; as well as provide quick turnarounds on day-to-day business critical responsibilities.

Responsibilities

• Drive data analytics to pro-actively develop insights about the business and provide daily, weekly, and monthly status to the Business Unit(s) and leaders via dashboards, reports.
• Prepare standardized reporting, analysis, and communications to support sales leaders among varying business units.
• Leverage numerous dashboarding tools to assist with data storytelling and data visualization.
• Develop a thorough understanding of key sales data sources and how they interact with one another to produce meaningful reporting and to identify workarounds to address gaps in data, sourcing, or dependencies (i.e. SFDC, Oracle...)
• Use exploratory data analysis to identify meaningful relationships, patterns or trends from complex data sets and discover opportunities to support decision making.
• Provide highly engaged, client focused and Just-in-Time support for Sales partners.
• Performs ad-hoc sales analysis, manages quick turnaround times for all assigned tasks/projects.
• Seeks information to understand sales team needs, identify and provide recommendations on how to effectively manage the changes and support.
• Comprehends and can explain technical terminology and various approaches in an easy-to-follow manner.

Qualifications Required

• A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • 1-2 years of experience in Sales or Marketing Operations, Data Reporting & Analytics or Process Improvement.
  • Prior experience with CRM platforms and competency in Microsoft Office Suite (SFDC, Oracle, Capsule...).
  • Prior working knowledge of data aggregation and querying a plus (i.e. SQL, AWS...).
  • Ability to strive in a fast-paced evolving sales environment, with superb organizational skills.
  • Have strong relationship building skills, the ability to collaborate in a cross functional environment and the ability to handle confidential matters.
  • Excellent written and verbal communication skills with an ability to express and present complex technical concepts in business terms.
  • Proven ability to work effectively both independently and in a team-based environment.
  • Demonstrate "state of art" performance in conducting complex, impactful and high-visibility analyses.

Preferred Qualifications

• Work independently and proactively drive issues to resolution.
• Ownership mindset, making the customer top priority, curiosity, and high ethical standards.
• Excellent interpersonal and relationship management skills.
• Excellent written and verbal communication skills, along with organizational and time management.
• Strong Excel, Sales Enablement Tools (CRM, GONG, Seismic, etc.), MSWord and PowerPoint skills.
• Meticulous with strong analytical skills and judgement/decision-making ability.
• Ability to work in a fast-paced, performance-based environment and meet deadlines.
• Work independently and proactively drive issues to resolution.
• Knowledge of HR and Payroll industry tools and best practices are a plus.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.